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“Bad Meal and Rude Head Chef!”

The Royal Tiger Wolverhampton
Ranked #116 of 548 Restaurants in Wolverhampton
Certificate of Excellence
Price range: US$4 - US$11
Cuisines: Steakhouse, British
Restaurant details
Reviewed 2 April 2018 via mobile

We come here alot of the time cause the food is good,not this time we ordered the chicken wrap and another meal.when the chicken wrap came out it was hot,the salad on it was hot and the bread soggy.we make a complaint and the chef manager was sent out to us and it wasnt a nice greating.she told us we was in the wrong even tho my partner as this cold everytime.she was rude.she agreed to refund the meal.then i looked at the menu and it stated COLD chicken wrap.i went up and told them.she came out and said sorry she was in the wrong.Says something when the staff dont even know what they are cooking.Rude and i wont be returning!

3  Thank Aaron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royaltiger2018, General Manager at The Royal Tiger Wolverhampton, responded to this reviewResponded 7 April 2018

Hello Aaron P

I apologise that we have fallen short of our usual great customer service on this occasion.

I have spoken to the staff concerned and ensured that this won't happen again.

If you could contact me at p626@jdwetherspoon.co.uk, we would like to make this right for you.

Kind regards

Dave Hough
Pub Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 - 11 of 74 reviews

Reviewed 28 March 2018 via mobile

Just passing & popped in for a coffee. Its a Typical Wetherspoons pub. we ended up having lunch here, nice portions & smiley staff. In all 'a nice place' will be coming back.

Thank Dave22571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royaltiger2018, General Manager at The Royal Tiger Wolverhampton, responded to this reviewResponded 7 April 2018

Hi Dave22571,

Thank you for your review.

It's great to hear you enjoyed our pub.

Don't forget our coffee is unlimited all day every day!

Hopefully see you soon.

Kind regards

Dave Hough
Pub Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2018

Not drink or food related but just wanted to say a massive thanks to the bar staff, Chris and the lady (sorry didn't get her name).

Last night in the snow my daughter had just finished a 12 hour shift as a nurse and couldn't get home as the buses weren't running despite waiting 2 hours at the bus stop. Her phone had died and whilst waiting for the bus the pub took her in made her cups of tea and between us arranged to get her home safely.

    • Service
Thank keziatwist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royaltiger2018, General Manager at The Royal Tiger Wolverhampton, responded to this reviewResponded 7 April 2018

Hi keziatwist

Thank you for your kind words. Glad to hear that your daughter got home safely. Hopefully we've seen the last of this snow now.

Hopefully see you soon.

Dave Hough
Pub Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018

We go here all the time, food is decent quality, plentiful and cheap you can't really ask for more really. The only disappointment was when they removed the burrito from the menu I am hoping they will see sense and put it back on the next time.

    • Value
    • Service
    • Food
Thank Ruth666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royaltiger2018, Manager at The Royal Tiger Wolverhampton, responded to this reviewResponded 12 January 2018

Hi Ruth666,

Thank you for the lovely review.

I will pass on your thoughts regarding the Burritos to our catering team.

Hope to see you again soon!

Regards
Dave Hough
Pub Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2017

This is one of the nicer Wetherspoon pubs in the Wolverhampton area. Nice decor, great quality food and the staff are really friendly. Also, unlimited bean to cup coffee for 90p? You can't really go wrong!

    • Value
    • Service
    • Food
Thank brotherwhitters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royaltiger2018, Manager at The Royal Tiger Wolverhampton, responded to this reviewResponded 12 January 2018

Hi brotherwhitters!

Thank you for your review. Why not take advantage of our January sale where our unlimited coffee is only 79p! Hope to see you again very soon!

Regards
Dave Hough
Pub Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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