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All reviews swimming pool two double beds toby carvery sauna and steam room holiday extras busy hotel leisure facilities the executive lounge hoppa bus car park breakfast was excellent family room legoland package visiting legoland booked this hotel lego land stayed here for one night
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Reviewed 28 July 2018

We chose the Marriott in Windsor (Slough) for a weekend break and were not disappointed. While you do need to get a taxi into Windsor, this was not a big problem. The hotel restaurant is good, offering seating inside and out and has a good bar too. This is quite a big hotel and we found the service to be good. We will stay again when in the area.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank LeeR2642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this reviewResponded 30 July 2018

Dear Sirs, Thank you for your kind words and review. Our location – 20 Minutes by train to CENTRAL LONDON and 10 minutes from Windsor Castle the home of the Royal Wedding! We really appreciate your feedback and thank you for staying at my hotel. Hope you are enjoying our BRAND NEW BEDS, NEW PILLOWS , NEW 49inch TVs with Apple TV connection and our upgraded Internet speed. Thank you for travelling BRILLIANTLY with Marriott and experiencing one of our 30 brands in over 6,500 hotels in 127 countries

Travel safely and come back and see us soon.

Yours sincerely

Paul Davies and the Team at the Heathrow Windsor Marriott
(The Nearest Marriott to the home of the 2018 May Royal Wedding)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2018 via mobile

So we opted to stay at this hotel knowing very little about London area. We chose it due to proximity to airport as we had to meet a group at the airport after our stay. We wanted to use it as a base to tour London for two days.
It was a short drive to the train station. The holiday inn express is right next door to the train station if you don’t have a car
Air conditioning and large rooms for Americans used to both
One of the best hotel breakfasts I’ve had for a buffet.
Staff very nice and welcoming. Lots of families with young kids goin to Lego land mixed with airline staff.
Enjoyed our stay.
Everyone laughs when we tell them we stayed in Slough but we enjoyed it.

Date of stay: July 2018
Trip type: Travelled with family
Thank Paige N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this reviewResponded 30 July 2018

Dear Sirs, We are a bit of Slough, Windsor, Langley, Heathrow and London.

Our location – 20 Minutes by train to CENTRAL LONDON! We are 5 mins from J5 of the M4, 10 mins from the M25, 15 mins from T5 (You would never know as our rooms are so quiet and our air is cleaner in Windsor than being near to the airport) 10 mins from Windsor the home of our Queen and the ROYAL WEDDING , 20 mins from Twickenham rugby stadium, 40 mins from Wembley, 10 mins from LEGOLAND, 20 mins from Chessington, Thorpe Park, 20 mins Ascot racecourse and the Warner Brother studios - Harry Potter world in Watford. Slough station is 10 minutes away then you are 15 mins from Paddington station Central London or you can take the Greenline 702 bus from opposite the hotel.

We focus a great deal on families with over 130 of our rooms have 2 double/double beds (WE DON’T HAVE SINGLE BEDS only DOUBLE beds) and some interconnecting rooms with Sofa beds which is great for weekends and the theme park season.
Every bedroom has a fridge, safe, tea coffee making facilities, iron and ironing board and AC. We also have the Acca Kappa brand which is very reviving when taking a shower or bath.

Our location – 20 Minutes by train to CENTRAL LONDON and 10 minutes from Windsor Castle the home of the Royal Wedding! We really appreciate your feedback and thank you for staying at my hotel. Hope you are enjoying our BRAND NEW BEDS, NEW PILLOWS , NEW 49inch TVs with Apple TV connection and our upgraded Internet speed. Thank you for travelling BRILLIANTLY with Marriott and experiencing one of our 30 brands in over 6,500 hotels in 127 countries

Travel safely and come back and see us soon.

Yours sincerely

Paul Davies and the Team at the Heathrow Windsor Marriott
(The Nearest Marriott to the home of the 2018 May Royal Wedding)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2018

This is a very nice Marriott and one of the best I have stayed in the UK. Spacious rooms, nice bar, dining are and nice patio area. Staff were all very pleasant but I have to single out Fiona from the Brew Bar. She was absolutely stunning with her level of customer service. Nothing was too much trouble for her. The type of waitress that many places would love to have.

Room tip: We had a room in the rear of the property and didn't hear anything
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank t w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this reviewResponded 30 July 2018

Dear Sirs, Thank you for your wonderful review. Fiona is a true service ambassador with 24 years service and she gets recognised every week !

Our location – 20 Minutes by train to CENTRAL LONDON and 10 minutes from Windsor Castle the home of the Royal Wedding! We really appreciate your feedback and thank you for staying at my hotel. Hope you are enjoying our BRAND NEW BEDS, NEW PILLOWS , NEW 49inch TVs with Apple TV connection and our upgraded Internet speed. Thank you for travelling BRILLIANTLY with Marriott and experiencing one of our 30 brands in over 6,500 hotels in 127 countries

Travel safely and come back and see us soon.

Yours sincerely

Paul Davies and the Team at the Heathrow Windsor Marriott
(The Nearest Marriott to the home of the 2018 May Royal Wedding)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2018 via mobile

Stayed here recently on a family trip to Legoland. We swapped our hotel booking for this one as it had air conditioning! Room & hotel were lovely and clean. We ended up with a room with 2 double beds so our child was happy. Concierge were very chatty & friendly. The receptionists were, by comparison, a bit rude. Don't let the "goody bags" for the children fool you though - it was a paper bag with some activities on the outside & 4 small was crayons. Swimming pool was small but adequate - do call before going down though as we were told we should have booked a time slot. Not ideal when you've got children and don't know what they're going to want to do. Whilst we were in the pool they did allow somebody in with a plastic football, which they were throwing around. Obviously not ideal with young children around but despite mentioning it to the staff they didn't seem in a rush to stop them. Buffet breakfast in the Market Kitchen was amazing & we were quickly seated each morning. Staff were attentive & friendly. All in all we're really glad we chose to swap hotels!

Date of stay: July 2018
Trip type: Travelled with family
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this reviewResponded 25 July 2018

Dear Sirs, Thank You for 4/5. I have noted your comments on Wi-Fi. We do charge between £5 and £20 for 24 hours in the bedrooms but offer FREE WIFI in ALL our public areas (Lobby, Brew Bar and our restaurant all located on the ground floor). If you are a Marriott rewards member you get FREE WIFI, so if your not a member SIGN UP on arrival and you get FREE WIFI its costs you nothing to sign up.

I have reviewed all your comments and constructive feedback.

Our location – 20 Minutes by train to CENTRAL LONDON and 10 minutes from Windsor Castle the home of the Royal Wedding! We really appreciate your feedback and thank you for staying at my hotel. Hope you are enjoying our BRAND NEW BEDS, NEW PILLOWS , NEW 49inch TVs with Apple TV connection and our upgraded Internet speed. Thank you for travelling BRILLIANTLY with Marriott and experiencing one of our 30 brands in over 6,500 hotels in 127 countries

Travel safely and come back and see us soon.

Yours sincerely

Paul Davies and the Team at the Heathrow Windsor Marriott
(The Nearest Marriott to the home of the 2018 May Royal Wedding)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2018

We stayed here on a 2 night trip to visit Windsor Castle and Hampton Court.
We booked a suite as it was just £60 more than a standard room. Having stayed in many Marriott’s ( I have a gold loyalty card) we knew what to expect but this hotel exceeded our expectations. It has obviously been refurbished recently with new carpets and decoration. The restaurant is split level with an outside eating area ( very handy in 28C temperatures. The food was good at dinner,room service and breakfast standard Marriott London prices ( £17 for a Marriott burger!).There is a Pizza restaurant within the main restaurant and they co-ordinated our orders for a steak and a Pizza so they arrived more or less together. The service and staff were amongst the best we have experienced in a Marriott. As none of the printers would print out tickets we had bought on line the concierge let me use his computer and WiFi printer ( perhaps they should get some WiFi printers for boarding passes).
We had an issue with a light not working in our room which required some rewiring to be done the next day and the A/C turned itself on randomly ( when we had already turned it off) the first night but again this was fixed the next day. We will definitely stay here again if we are in the area or flying from Heathrow Terminal 5.

Room tip: South side have view of planes
Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank BrianLincolnshireUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this reviewResponded 19 July 2018

Dear Sirs, What a wonderful review THANK YOU !

We are 20 Minutes to Central London by Train. To get to the airport take the Heathrow Hoppa Bus number H55. The bus company services all the Heathrow hotels and is controlled by BAA. It only operates to T5. To get to T 2, 3 and 4 you get off at T5 and take the FREE Heathrow Express to T 2, 3 or 4. It takes 4 minutes and operates every 15 minutes. You can always get a taxi through the hotel from between £22 - £35 for T 2, 3 or 4. Please be aware traffic between 7am and 9am and 5pm and 7pm is VERY heavy so allow more time for your journey.

To pre book your taxi from Heathrow Airport call our preferred taxi supplier Windsor Cars on 00 44 1753 677 677 or visit windsorcars.com where you can book online.

The breakfast is the highlight of the experience and still the most important meal of the day with over 110 buffet items and a Chef cooking the eggs the way you want them fried or poached. Look out for the wonderful pastries and muffins on the bakery display which we are proud of and our gluten free section. At the weekend, breakfast is VERY busy between 930am and 11am when over 700 guests come together for breakfast. Everyone likes to stay in bed in on a weekend! To avoid the rush come down before 9am!

The Brew Bar serving food and drink all day is the BUZZ and HEART of our hotel with all the major sporting events shown on our 84 inch LED TV and FREE WIFI. We also have a play area for the children at the back of the restaurant.

Our MARKET KITCHEN restaurant is famous for its Pizzas with our own Pizza Chef Pasquale who has been with us for 16 years and is a 3rd generation Pizza Chef. When we are busy with families we will have our very own Children Pizza making!

My associates your hosts are my main asset and I am very proud of my team and our Marriott culture. (Some of my associates go on line every day to see what our reviews are saying) We focus on our Marriott art of hosting and taking care of our customers by making it BRILLIANT for you. We have some associates with us for over 25 years whom bring great experience to my hotel operation. They are CELEBRITIES with many of our regular guests. Look out for Fiona in the bar and Abdul on Concierge.

We have a LARGE gym and 12m swimming pool with sauna and steam room open from 6am – 11pm. Make sure you book your swim times at a weekend or during a school holiday period on arrival at the hotel to avoid disappointment as it gets very busy with children. The swimming pool is NOT supervised and you are responsible for your children. We sell swimming goggles and swimwear if you forget to bring it we don’t want you to miss out. We also have a little play area at the back of our restaurant.

Our location – 20 Minutes by train to CENTRAL LONDON! We are 5 mins from J5 of the M4, 10 mins from the M25, 15 mins from T5 (You would never know as our rooms are so quiet and our air is cleaner in Windsor than being near to the airport) 10 mins from Windsor the home of our Queen and the ROYAL WEDDING , 20 mins from Twickenham rugby stadium, 40 mins from Wembley, 10 mins from LEGOLAND, 20 mins from Chessington, Thorpe Park, 20 mins Ascot racecourse and the Warner Brother studios - Harry Potter world in Watford. Slough station is 10 minutes away then you are 15 mins from Paddington station Central London or you can take the Greenline 702 bus from opposite the hotel.

We have over 480 parking spaces and our park and fly packages are very popular just go on Marriott.com. You MUST do something with the registration of your car as it is a PARK and EYE systems if in doubt please ask at Reception. (RENTAL CARS ALSO) DO NOT LEAVE ANYTHING VISIBLE IN YOUR CAR !

We focus a great deal on families with over 130 of our rooms have 2 double/double beds (WE DON’T HAVE SINGLE BEDS only DOUBLE beds) and some interconnecting rooms with Sofa beds which is great for weekends and the theme park season.
Every bedroom has a fridge, safe, tea coffee making facilities, iron and ironing board and AC. We also have the Acca Kappa brand which is very reviving when taking a shower or bath.

Our location – 20 Minutes by train to CENTRAL LONDON and 10 minutes from Windsor Castle the home of the Royal Wedding! We really appreciate your feedback and thank you for staying at my hotel. Hope you are enjoying our BRAND NEW BEDS, NEW PILLOWS , NEW 49inch TVs with Apple TV connection and our upgraded Internet speed. Thank you for travelling BRILLIANTLY with Marriott and experiencing one of our 30 brands in over 6,500 hotels in 127 countries

Travel safely and come back and see us soon.

Yours sincerely

Paul Davies and the Team at the Heathrow Windsor Marriott
(The Nearest Marriott to the home of the 2018 May Royal Wedding)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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