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Robin L

Great stay at Premier Inn, Terminus Road, Eastbourne.

5.0 of 5 bubblesReviewed 08 Jan 2025
We arrived quite late in the evening after a journey plagued with fog, traffic and roadworks. Dawn and Bryony gave us a very warm welcome. The hotel was spotlessly clean and well maintained. The bed and pillows were very comfortable. We had dinner in the restaurant at the hotel, and Elena could not have been more helpful, even advising us of the meal deal available at restaurant, saving money on dinner and breakfast the next day. All of the staff were courteous and polite throughout our three night stay, but the ones named by us were brilliant. This was just what we needed after a challenging journey. Thank you.
Date of stay: December 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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All reviews ncp car park air con central location family room sea front comfortable bed good nights sleep excellent location stayed for nights cooked breakfast enjoyable stay short break tea and coffee evening meal seafront lift voucher
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Reviewed 7 January 2025 via mobile

Excellent hotel.
Room was better than many premium priced hotels we have stayed in.
Kettle, tea, milk etc and Nespresso machine with pods
Hairdryer, iron and board
Shower and hair wash
Room was new and clean.
Did not use restaurant as arrived late and left early

Room tip: Parking round the corner in multi storey- Trinity place
Date of stay: January 2025
Trip type: Travelled as a couple
Thank suzannehN7092WC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2025

Check in after 3pm was great. I travelled by train from London, Victoria so it took around an hour and a half. The hotel is about 8 minutes walk from the station. It doesn’t have its own parking but you can park all day in the nearby NCP multi storey which is 4 minutes walk. To park there is around £25 a day I think but not sure. There weren’t many staying in the hotel, 2 weeks before Christmas, so I was upgraded to a Premier Plus room at no extra cost. Super fast Wi-Fi was included in the cost of those rooms. They have a small fridge with 2 bottles of complimentary water. Also tea/coffee making as usual and an espresso machine. More comfortable chairs and a king size bed. Power Shower over bath and toilet. Shampoo and shower gel were upgraded too compared to a traditional room. Room was clean, had air con which also provided the heating so nice and cosy. Lifts to the 3 floors. Breakfast was either full English cooked to order or continental. I had the latter so it included juices, fresh fruit, yogurt, porridge toast and various spreads. Tea and coffee. All unlimited. Bit pricey at £9 or £12 I think for full English. Served from 6.30am weekdays or 7am weekends and holidays. Evening meal was varied but I didn’t have it. I understand these cooked to order too and table booking required, serving from 5pm. Checkout by 12pm just involves putting your keycard in a plastic receptacle. All in all a good experience. Staff there are super friendly.

Date of stay: December 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rob c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2025

This Premier Inn gets everything right - quiet room, comfortable bed, powerful shower, bath, big TV, easy to check in and check out. The position of this hotel is handy, right on the main shopping drag, near to lots of bars and restaurants and a short walk from the beach. Thanks to friendly and professional staff we were able to check in early (not many staying there in January on a Thursday) and requested a room on an upper floor which they were also able to fix for us. Parking is just around the corner at £7.95 at the NCP multi-storey for 24 hours, so very convenient (we could actually see our car from the hotel window). Highly recommended.

Date of stay: January 2025
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank W6travellers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 December 2024

We booked to stay for two nights in the in-between Christmas and new year period for something to do. The stay was very reasonably priced and we were happy with our room (which was clean and comfortable). The hotel was quiet through the night and we slept well. The room was warm but not too hot and provided everything we needed. All the staff we encountered were friendly (especially the two ladies serving breakfast on the morning of Monday 30th December, who were super welcoming and efficient!). The food was lovely and plentiful.The central location makes it easy to reach from the station and we were within a 5 minute walk of the shopping centre, cinema and sea front. We enjoyed our stay and would return again- thank you.

Date of stay: December 2024
Trip type: Travelled with family
Thank 1066D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 December 2024

Apart from the unilluminated frontage (along with Whitstable) rendering locating it comical, even it a twon centre, the room was manually set to cool. We arrived at about 11 degrees centigrade adjusted the heating to 21 from 18 and after 30 minutes went to report heating failure only to be told 'oops its on cooling', not funny.

Breakfast; advanced notice of no black pudding, two 4 slice dualit domestic toasters which both took > 3 minutes each cycle and no self service rather you had to order. The premium sausages were in fact a chipolata's, a very small unremarkable sausage with no hint of any premium aspect. Unlike Whitstable where we were ignored so long we left without being able to be served some more items, here 2's became 3's and we were over served.

As with my Whitstable comments Premier Inn, I am in no doubt the way 'management' are trying to cope with rising coasts of business is being address in such a way that you are going backwards to once poorer competition!!

Room tip: Keep a keen eye out as the frontage in no way stands out to aid locating it.
Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank marct54
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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