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S h
Wolverhampton, United Kingdom

Lovely holiday

Review of Imperial Hotel
4.0 of 5 bubblesReviewed 31 Jan 2025
Lovely hotel close to the seafront. Nice warm room with a good shower and roomy bathroom. Good choice of dishes at Breakfast and Dinner. Lovely waitress Monica, very friendly and helpful. In fact the staff were very nice. The nightly entertainment was good ( different every night). We would definitely go again. We found the coach journey comfortable with nice drivers. The only downside was a bit of a wait for the 2 small lifts, but that aside a lovely holiday at a great price
Date of stay: January 2025
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maya McKeown, Guest Services / Front Office at Imperial Hotel, responded to this review
Responded 2 weeks ago
Thankyou so much for taking the time to leave your lovely review, we are so pleased to hear you had an enjoyable trip & will pass your comments onto the hotel staff and drivers. We look forward to welcoming you back soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews dining room coach driver coach holiday turkey and tinsel great holiday evening meal every night meal times shower room lovely hotel fourth floor self drive bar prices walk in shower sea front excellent value for money lovely break
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Reviewed 31 January 2025

Just back from Imperial Eastbourne
Had a great holiday food and entertainment were very good
Pleased with our room 403 clean + warm your cleaning team were excellent
Problem with waterpresure plus tv but didn't spoil our break
Enjoyed our half price drinks !! Plus bingo win

Room tip: Lots of fun and laughter !
Date of stay: January 2025
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tour16170469336
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maya McKeown, Guest Services / Front Office at Imperial Hotel, responded to this reviewResponded 2 weeks ago

Thankyou for taking the time to leave your feedback, we are pleased to hear you had an enjoyable holiday and we look forward to welcoming you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 7 January 2025

The room was comfortable, the hotel warm and food very good. We are going again on 17th January. We have asked for the same room. We will be celebrating our 59th wedding anniversary. Hopefully the weather will be good. Looking forward to our next break.

Date of stay: December 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lynne921
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maya McKeown, Guest Services / Front Office at Imperial Hotel, responded to this reviewResponded 22 January 2025

Thankyou for taking the time to leave your feedback, we are so pleased to hear you had a lovely holiday & look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 30 December 2024

Car parking right outside the hotel and great value for money.
The food was very good.
The staff are very friendly and helpful.
Great location very close to the seafront and town center.
Entertainment was very good.
Rooms clean and tidy.
Excursion was available aswell.

Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank wozza1111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carla Manners, Owner at Imperial Hotel, responded to this reviewResponded 7 January 2025

Thank you for taking the time to leave a review. It is lovely to hear of your positive stay with us, I am glad you had an enjoyable twixmas with us. We look forward to you staying with us again in the near future. Happy New Year!

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 27 December 2024

Just back from the Imperial staying there for a Christmas break! Had a wonderful time, everywhere spotlessly clean, food amazing and wonderful staff! Nothing was too much trouble for them! Hoping to go back next Christmas! The staff worked so hard!

Room tip: Book early!
Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pearl B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carla Manners, Owner at Imperial Hotel, responded to this reviewResponded 7 January 2025

Thank you for taking the time to leave a review. I am so pleased you had a great time with us in Eastbourne. I am so pleased to hear that you had a wonderful stay. I will pass on your kind comments. We look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 1 December 2024

Came to this hotel on 30th Nov with bingo club,was really enjoyable holiday the only downside was you did not get wifi in bedrooms and really this ought to be considered cause when im on holiday I like to have wifi at all times,but apart from this the staff,meals and entertainment was great,the shower was not good was very slow,keep the good work up

Date of stay: November 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sue H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maya McKeown, Guest Services / Front Office at Imperial Hotel, responded to this reviewResponded 9 December 2024

Thankyou for taking the time to leave your feedback, we are working on making WIFI accessible throughout the hotel however this can take some time. We are pleased to hear you enjoyed your time in Eastbourne & look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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