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Kathryn J
Heathfield, United Kingdom

Excellent location & helpful staff.

5.0 of 5 bubblesReviewed 04 Feb 2025
Booked for a long weekend. It’s a lovely hotel, all the staff were very welcoming & helpful & couldn’t do enough for you. The sea view double room we booked was very comfortable & had lovely sea views. The different lounges were very cosy & again with lovely sea views. Would definitely book again & thoroughly recommend. Thank you.
Date of stay: February 2025
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne, responded to this review
Responded 08 Feb 2025
Many thanks for your kind words and I am delighted that you enjoyed your recent stay at The Lansdowne.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2 462)
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Reviewed 2 February 2025

The hotel is splendid. Indeed, it exceeded my expectations. Staff are incredibly friendly and helpful, they stop to talk to you, they care. Breakfast is varied and abundant, there is a wide choice, very tranquil breakfast room. The hotel is huge, plenty of rooms and sofas to sit down and relax. Stunning views of the seafront from the numerous windows. Rooms are spacious and ever so comfortable. Bathroom pristine. There was always tea and biscuits available, a treat. Last but not least, the location is ideal. Right opposite the seafront, perfect for a stroll down there, and just a few blocks away from the town centre to head for shopping. Theatres are round the corner, so again, incomparable location. I thoroughly enjoyed my stay and will definitely come back!

Room tip: Rooms with a view to the seafront, a plus!
Date of stay: January 2025
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Diana V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne, responded to this reviewResponded 8 February 2025

Thank you so much for such wonderful comments and I look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 31 January 2025

We stayed for one night at The Lansdowne Hotel earlier this week. My wife and I had the best hotel stay experience we had for a very long time. The greeting at the reception when we arrived was friendly and welcoming. The hotel is spotless throughout top marks to housekeeping. We decided to have dinner in the Hotel
which again was excellent I particularly like the roasted Cauliflower Steak with creamed Savoy cabbage.
This hotel oozees with the quality of a family run hotel, with staff that care about their guests and delivering a first class service. Oh boy they did that and we will be back again very soon. Thanks to everyone at the hotel for a fabulous experience
Neil & Elaine

Date of stay: January 2025
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 771neil
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne, responded to this reviewResponded 4 February 2025

Dear Neil & Elaine

thank you so much for such a wonderful review and I am delighted that the hard work of all the team from housekeepers to chefs has been recognised and appreciated. We all look forward to welcoming you back in the future.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 30 January 2025

Perfect location, friendly staff, nice decor. Reasonable priced accommodation - quite expensive restaurant and bar. Upgraded to sea view which was totally worth it. Nice big room, small bathroom but perfectly clean and all you need. Nice warm room - very comfortable and all round nice visit. Will return.

Date of stay: January 2025
Trip type: Travelled as a couple
Thank gill s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne, responded to this reviewResponded 4 February 2025

Many thanks for the feedback provided following your recent stay at the Lansdowne. With recent strong winds, the sea has been quite wild and this view alone certainly justifies the upgrade to a sea view room. I have noted your comment regarding restaurant and bar prices. We regularly review our prices and find that we offer some of the best value in comparably rated properties in Eastbourne.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 29 January 2025

We have just returned from a 2 night stay for my husband’s birthday, the room was lovely overlooking the seafront, which at the time the sea was very rough, so quite a spectacle! We ate Sunday lunch of Roast Beef which was excellent. The hotel and staff are very welcoming, we will return.

Date of stay: January 2025
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Susan R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne, responded to this reviewResponded 4 February 2025

Thank you for choosing The Lansdowne for your husbands birthday celebrations and I am delighted that you enjoyed your stay.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 28 January 2025

Excellent hotel, staff bent over backwards to accommodate our large party for dinner at the last minute. Food was delicious, both for the wedding we attended and in the restaurant the following night. All staff were very friendly without exception, nothing was too much trouble, from front of house to housekeeping, and everyone seemed genuinely happy to work there. A special mention to Ollie on the bar who remembered what my ten year old nephew had to drink each time and made him feel like royalty for the weekend. Would thoroughly recommend!

Date of stay: January 2025
Trip type: Travelled with family
Thank Jessica W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne, responded to this reviewResponded 4 February 2025

Many thanks for your wonderful review and I am delighted that you enjoyed stay at the Lansdowne. It was an exceptionally busy weekend but you and the fellow wedding guests were all a joy to look after.

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