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Jenny
Hong Kong

Dissappointed!

Review of Ocean Beauty
2.0 of 5 bubblesReviewed 20 Mar 2011
Stayed at Ocean beauty last October as part of our honeymoon. And I have to say i was not that impressed with this hotel. We booked it through our travel agent who also helped me organise our wedding in Mauritius. We also booked many of our guests in their sister hotel Ocean Villas. My maid of honour and her partner had booked to stay at Ocean beauty for 2 nights and when we got there they were told that their rooms were no longer available. They had over booked and given them to longer staying customers which I found quite unprofessional. They tried to palm off Ocean Villas to them instead but my friends were having none of it. So they and my agent (who did regular business with the hotel) went to talk with the manager and was first kept waiting for a long time and ten told that there was nothing they could do. In the end the management offered them another hotel which sounded nice but then when my friends got there, they had been allocated a bad room by the road. So they were not impressed at all. A big mess really. And my agent who had worked with them for a long time will, after this experience, NO longer be working with them anymore!
This was quite worrying as we were supposed to stay at Ocean Beauty for the 2nd part of our honeymoon. Luckily they hadn't changed our reservation and on arrival we were escorted to the make shift reception are where we had to wait a while for check in. Then got to our room and although the room was large, the quality is drab! Not fully clean, just superficially. I think the branding of itself as a luxury boutique hotel is over rated. It's more like a wannaby one and more like a B&B. Talking of breakfast, you get breakfast on your balcony because they do not have a restaurant but every morning I asked for various things on the menu and they didn't have stock of most of it. All they had was cereal and bread. Oh and eggs but I would not recommend it as they were kind of disgusting.
Beach there is not nice and I would recommend you make use of the much nicer public beaches in Grand bay area.
Overall, I was not impressed at all and I think it's trying to be something it is not.
Date of stay: October 2010
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviewed 21 November 2010

After being back in the cold Denmark for a while, we are asking ourselves, if it was just a wonderful dream being so lucky to stay in the Ocean Beauty for 14 days. But no, it was actually true and it has been our best holiday ever. We have never been so spoiled and pampered by any hotel. The place is very relaxed and cosy – it is home away from home!

Before booking a hotel in Mauritius, we took a long time checking out a lot of hotels out, reading reviews looking for the best. We were going to Mauritius in order to celebrate our cobber wedding and we wanted this holiday to be perfect. We found everything we were looking for in Ocean Beauty. Everything described on Ocean Beauty’s website is true and in reality even better. We were looking for a small hotel where you could feel “at home” and that is exactly what you do in Ocean Beauty. When we entered the room the first day it was beautifully decorated with flowers all over and there were candles and fresh fruit as well. What a great start.

Ocean Beauty is a boutique hotel with 5 suites and 4 rooms. We stayed in the Carlet suite and had the most beautiful view over the garden and the Indian Ocean – and we were also so lucky that we could see the sunset from our large balcony. The room was beautifully furnished in warm, wonderful colors and had everything you needed from hairdryer to iron and ironing board as well as beach towels. There is a refrigerator, a microwave and coffee/tea facilities in an extra room and the coffee/tea/sugar was filled up every day. They furnish you with bath robes and slippers as well as shampoo and bubble bath cream. The bathroom is large with a separate toilet, a very large shower and a large spa. You can enjoy world music when doing whatever you do in a bathroom.

The breakfast is a chapter by itself. You can choose to have it on the beach or on your balcony. You have a large menu card to choose from. We can especially recommend the egg Benedict with the blue marlin. It is just a dream :o)

We had booked 3-course dinners on alternate nights and every meal was excellent. During our stay we didn’t get the same course once and we really enjoyed to be eating a lot of fish, but there was always steak/chicken/lamb as well. Often the courses looked like art when presented on the table and always on a white table cloth. Sometimes there is live music during dinner. We were fortunate enough to enjoy several different guitarists/singers. The first night the guitarist even came to our balcony and sang for us. What a great surprise! The dinner as well can be enjoyed on your balcony or on the beach.

In the very nice open lobby you find the reception, a computer with internet access for the guests as well as a free bar. There were many nice surprises. Sometimes when lying on the beach, the cook came at lunch time with a little snack like for instance marlin or fruit as a compliment from the management and one day they arranged a barbecue.

The Ocean Beauty is very well run. The garden is wonderful with many different beautiful flowers, palms and trees and birds. There is a gardener on duty every day. The swimming pool is large with a Jacuzzi and sitting there you enjoy the view over the Indian Ocean. The private beach is really nice and cosy with sunbeds, umbrellas and sitting areas. There is a door in the garden wall, which takes you right into the Indian Ocean with only a few steps to the public beach – wonderful!

The hotel offers you free trips with a glass bottom boat, waterskiing and banana ride once a week, which is a great idea. The glass bottom boat takes you to the reef for snorkeling if you want to. Try it!

There is a security guard on duty around the clock, which makes you feel safe in your own little world. It doesn’t mean that you should feel unsafe when leaving the hotel. The hotel is situated only a few hundred meters from the small village of Pereybere where you can find everything you need from good restaurants to small shops and exchange possibilities. There is a supermarket situated just across the street from the hotel. If you want to go to a bigger town you just take the bus to Grand Baie. It takes about 10 minutes. Grand Baie is a busy town, where you find a market with around 200 shops. You can make a really good bargain there.

We think that it is a must to go to the capital, Port Louis, with its beautiful waterfront and a lot of historic sites and really interesting and amazing architecture. You will find an ordinary market as well as a craft market, China Town and many different shops. You can take the bus from Pereybere, but we chose to be taken by Ocean Beauty’s driver, Deepak – and what a good idea. Before dropping us off in downtown, Deepak drove us to the citadel above Port Louis, where you have the most beautiful view over the city and the mountains.

We went on a one day trip to Ile aux Cerfs – an island on the east coast arranged by the hotel. It was a wonderful day. We went with 8 other guests from the sister hotel Ocean Villas and drove along the coast to the south west side of the Island. From there we went by speed boat to the most beautiful waterfall, then to a bounty land beach and thereafter to another beach where we had a great barbecue with among other things – grilled lobster. Go there!!

We went on a trip to the South West part of the island. Again we booked the hotel’s driver, Deepak. It was an unforgettable day and such an advantage to have a personal guide giving us so much interesting information. We visited a glass blowing factory using recycled glass, Le Port Pirate factory making handcrafted ship models, the extinct volcano at Trou aux Cerfs, the Hindu holy lake and temple at Grand Bassin, the Black river Gorges and the Alexandra Falls, the seven coloured earths at Chamaral, which is absolutely amazing. There was also time for some shopping.

We could go on and on telling about all the good things you can do. A lot of the time we just enjoyed life on Ocean Beauty’s beach, which was so peaceful and relaxing.

Last but not least, we can’t thank the staff in Ocean Beauty enough for making our holiday so wonderful. Jennifyr and Natalie in the reception, who were always there for us when we needed it. Vikesh, Ocean Beauty’s waiter, who served our breakfast and dinner, and always had time for a little talk and good information. Deepak, Ocean Beauty’s driver for being so kind and for taking us to wonderful places and telling us a lot about Mauritius. The security guards, who were so kind and helpful – always with a smile, the gardener for making the garden so beautiful and the beach so inviting, the cleaners for making our room so nice to stay in and the cook for creating nice dishes. Thanks to everybody for making our holiday the best ever!!!

Also thanks to the management for running such a great hotel. You are doing a wonderful job, and we really hope to come back one day!

Tom & Merete

Date of stay: October 2010
  • Trip type: Travelled as a couple
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2  Thank MerTor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2010

We booked just over two weeks at the Ocean Beauty and we left after two nights. Whilst the rooms are ok and the hotel's clean, it doesn't have a bar or restaurant on the premises and the private beach is accessed down a small flight of steps, through a door in the wall. With no restaurant dinner is a fixed, unseen menu and served either outside your room or on the beach which we found rather unsociable and restrictive. The hotel's experimenting with an open bar at present: this means that they provide some low quality spirits and a range of soft drinks and mixers in the fridge in the reception area. It might be free but I'd much rather pay for a barman to mix me a good cocktail than help myself to bad quality spirits for nothing. Food here is nothing to get excited about: it's average and there's no choice for dinner. Overall our view was that this definitely isn't a luxury boutique hotel and certainly not the 4 star that it bills itself as and some of the photos taken of the hotel are overly flattering. That said the staff are pleasant and helpful enough. Our recommendation would be to go to competitors who are in a similar price bracket: try Coin de Mire or Le Sakoa. Ocean Beauty isn't good value for money and we felt that the owners and managers just didn't really understand the type if customers they were trying to attract. The beaches are much better at Trou Aux Biches and Pereybere doesn't have much going for it. It was the wrong choice on our part. Given that we paid up front we moved to their sister hotel Ocean Villas for the remainder of our stay and staff were very helpful in assisting that move. 

Date of stay: September 2010
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4  Thank broadhorizons
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 May 2010

Ocean Beauty is a small boutique hotel. First of all, do not come here if you are a package holiday, all inclusive pleb that cannot think for themselves.

Ocean Beauty is a serene place of calm and relaxation. It is many miles from the airport and it takes around an hour and a half to get here from the airport. But that is one of the reasons we chose to come here. You don't find beautifull places away from the masses without getting off the beaten track slightly!

We came to ocean beauty to get married and could not have chosen a more perfect and serene place to exchange our vows. All the staff are very friendly and helpfull but not intrusive of your privacy or intamacy. Joelle and Alexandra dealt with all the details leading up to and on the big day, making the day perfect for us. We didn't need to worry about anything. Just relax and enjoy our big day in paradise.

Right from arrival, you are felt welcome and you get a very personal service. We chose to come in April/May because it was off season. The whole island is quieter, more relaxed, cooler and less humid (but still sunny and warm) and out of the rainy season. It is the perfect time of year to visit Mauritius and made Ocean Beauty even more intimate as it was only half full.

It is worth booking a suite as they are lovely. We booked a garden suite but could still see the sea through the tropical garden. They have managed to create a very relaxing atmosphere here. With the coi carp pond, the Bose sound system playing chilled background music (you can even switch it on in your bathroom and the underwater speakers in the pool are really cool) and flowers and candles on arrival and special occiasions are really nice.

Other great points are: free wifi, free computer to use Internet, free bar, private dining on the beach or your own terrace every other night and every breakfast.

Meals at the hotel only on alternate nights is great because you can go out to experience the local restaurants and are not tied to being stuck in a hotel every night. The food at the hotel is, however excellent.

As we'd booked over a week in a suite, we got the love at 1st sight package added for free. Which meant more pampering: massages on the beach, private boats to go snorkelling, sunset boat trip (although this was a speedboat and the local lad driving it decided to go full throttle which was most amusing and we missed the sunset but it was hilarious nonetheless)

The private beach is held in by an 8 foot high retaining wall but steps take you right down into the sea. There is a small secluded public beach off to one side. Which you will have to paddle in the sea to get to. But it is lovely and we had most of our wedding pictures taken there. From the private beach. It's raised position is the perfect place to kick back and watch the most beatifull sunsets.

Worth noting that yes you do see insects and bugs at the hotel, but as someone said earlier, this is part of nature and Mauritius is a tropical island. What do you expect?

So, this hotel is perfect for romantic couples, who have a mind of their own and like to travel their own way and get away from the masses.

It is not suitable for yobs, louts, groups, families, or package holiday plebs. If you are one of these then don't come here as you won't like it and you will spoil the perfect serene atmosphere for those that appreciate it for what it is.

Thanks
Alasdair and Jessica

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2  Thank AlandJesSim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2009

Booked a deluxe room for 100 euros a night the day before arrival.

We were upgraded to the beautiful Garden Suite and enjoyed a romantic and fun week lounging around.

It's essentially a nine-bedroom boutique hotel on the beach in Pereybere, a village on the north coast, and is popular with honeymooners.

Breakfasts were superb - especially the eggs benedict with fresh marlin and fish roe - and delivered on linen tablecloths to our balcony or laid out on the sole table on the beach.

There is a decent pool, free bar with local spirits, rum, gin and juices, free internet and free watersports. We were ferried by speedboat to the coral reefs for snorkelling.

We had lovely seafood dinners at great local restaurants nearby - try Sea Lovers next door, Camaron Rouge and, the best of the lot, Le Pescatore in Mont Choisy. The real Italian ice cream parlour at the very edge of Pereybere heading towards Port Louis is great too.

Cap Malhereux is a scenic spot down the road and the the botanical gardens complete with giant tortoises are fun at Pamplemousses.

We drifted around the hotel and surrounding area all week in a very happy, relaxed, romantic and fun bubble.

Thoroughly recommend.

Date of stay: December 2009
  • Trip type: Travelled as a couple
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1  Thank tpsontour
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 December 2009

We had booked and paid a one week vacation in Ocean Beauty two months before the date of our arrival. We had chosen to book Ocean Beauty because of the good reviews and beautiful pictures. We took a taxi from the airport and as we got to Pereybere driver gave a call to the hotel as he couldn't find the place. After the phone call, we were told by the driver that the hotel is overbooked and we shall be staying in a much older and more modest sister hotel Ocean Villas, until Ocean Beauty is ready to take us in. We were dissapointed and upset, both because we had to settle in a hotel that we had not chosen and because Ocean Beauty did not even bother to contact us directly, but we had to hear the bad news from the driver.

We were staying four nights in Ocean Villas and only three nights in Ocean Beauty. When we finally got to the hotel that we had booked, we insisted on some explanation and compensation, because especially after seeing Ocean Beauty we realised how much we had missed while we had to spend more than half of our holiday in this another hotel. However, even then we didn't get a proper answer from the staff. Someone from reservation department claimed that she will contact marketing director, but when after two days I went to ask if anything is happening, they still didn't have any comepensation or hardly even an apology to offer. Not an upgrade, not a free dinner, not even a bottle of wine! Finally, after three nights and on our last morning in Ocean Beauty, we were told that we could use a shower in another room after check-out before we head back to the airport. And that was our compensation for spending four nights in a wrong hotel, having to pack and unpack our things, having to travel from one hotel to the another during our short little vacation! Not to mention losing our option for free drinks and activities that were available on Ocean Beauty. To add insult to an injury, we did not even get the present that was promised for 7-night stay!

So, I would recommend the hotel for being a beautiful place. But if you want to get what you are paying for, if you want that promises are kept and if you want to be treated with respect, choose an another hotel! But maybe we just happend to be the unlucky ones, so after long consideration, I decided to give a thumb up. But that is only because of the place.

Date of stay: December 2009
  • Trip type: Travelled as a couple
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3  Thank mawram
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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