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All reviews museum quarter tea and cake matteo thun modern art apartment building unique hotel high ceilings junior suite within walking distance first floor living room lounge area breakfast was delicious room was large breakfast room beautiful city public transportation
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Reviewed 21 July 2018 via mobile

Great hotel in a super cool area .
All the staff are kind helpful cheerful and super efficient.
As you all must know this hotel is the only one you should consider when staying in Vienna.
The decor is unique and the ambiance is very cool and relaxing.
The rooms are amazing all brilliant.
Breakfast at the Altstadt is outstanding!

Stayed: July 2018, travelled as a couple
Thank gentco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Altstadt, Manager at Hotel Altstadt Vienna, responded to this reviewResponded 24 July 2018

Dear gentco,

thank you for great feedback,
we are so glad that you had a wonderful time with us.

Hopefully you will return soon,
there is a lot more to discover in Vienna :-)

Kind regards, Melanie & the Altstadt Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2018

This was our third stay at the Hotel Altstadt and we will return there if we come back to Vienna. The location is ideal, the staff is fantastic, the breakfast amazing, and the beds so wonderful it's difficult to get up in the morning. Where else is Proseco included in the breakfast, and breakfast is available until 11:30am on the weekends?

We love staying in a hotel that has character, that is not part of a chain, and where is room is unique, with each its own ambience. There are so many nice touches, from the superior bath products to the helpfulness of the staff to newspapers and magazines galore, to a sumptuous afternoon tea.

Our only issues on this stay: better reading lights in the evening, and the availability of thinner blankets for those of us who don't need duvets, even summer weight, during warm summer temperatures.

Oh yes, we did need a few more days there. But that was our fault for not having booked a full week.

  • Stayed: July 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank mid214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Altstadt, Manager at Hotel Altstadt Vienna, responded to this reviewResponded 24 July 2018

Dear mid214,

the pleasure is ours to accommodate you during your time in Vienna
and we are already looking forward to your fourth stay with us,
which will hopefully be soon! :-)

Thank you for all the wonderful feedback on ours staff and breakfast,
as for the duvet and reading lights we have already made a note for your next
time with us, we will think of something there.
If our guests are happy, we are happy :-)

Kind regards from sunny Vienna,

Melanie & the Altstadt Team

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Reviewed 18 July 2018

We thoroughly enjoyed our stay at the Altstadt which is conveniently located a short walk from the subway and museums as well as from good restaurants and bars. In particular, the thoughtful and welcoming staff made our visit to Vienna a memorable one. The staff was invariably considerate in giving good information and in making dinner reservations. The breakfast was outstanding as was the tea and cake available in the afternoon. The common room also offers bar service for a pre- or post-dinner cocktail.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
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Thank Debra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Altstadt, Manager at Hotel Altstadt Vienna, responded to this reviewResponded 24 July 2018

Dear Debra G,

thank you so much for your great feedback - it was a pleasure to be your host during your stay
in Vienna and we are happy that we could add to a wonderful experience in the city.

Hopefully you will visit us soon again,
tea and cake are always waiting for you.

Kind regards from Vienna,

Melanie & the Altstadt Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2018

Great hotel service, staff was super helpfull. Room was breathtaking ( with Amazing style and very cozy). Location of the hotel is perfect. Highly recommend to visit.

( only minus is missing wellness or fitness).

  • Stayed: July 2018, travelled on business
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Review collected in partnership with this hotel
Thank Navigator580084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Altstadt, Manager at Hotel Altstadt Vienna, responded to this reviewResponded 24 July 2018

Dear Viktória B,

wow, thank you very much for your amazing feedback,
it is so great to hear that you have enjoyed your stay here in Vienna
and at the Altstadt Hotel.

As for the fitness and wellness area, you are right, we do not have this on premises,
but our wonderful reception staff will be happy to organize Wellness and fitness facilities
nearby for you next time Just let us know at any time!

We are looking forward to welcoming you soon again
and send kind regards from Vienna,

Melanie & the Altstadt Team

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Reviewed 17 July 2018

This is a beautiful old building with high-ceilings and big windows in the rooms. We had a basic double which was smart and functional. Bathroom , although quirky, was a little too small as it's set inside the room but the facilities are great.
Location is excellent- we could walk into the centre of town in about 20 mins and the metro and trams are only about 10 mins walk away.
The area it is in is very arty and cool. Felt quite safe and wonderful little shops full of antiques, art and jewellery.
Loved the breakfast and the free cake and tea in the afternoon. Nice touch. The salon area is lovely and relaxing to sit in.
Overall an excellent stay.

  • Stayed: July 2018, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
Thank SSI20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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