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All reviews united nations nice hotel metro station conference center danube river underground parking free wifi business trip good size choose this hotel u bahn breakfast buffet is room was large business hotel comfortable rooms mini bar nice breakfast
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Reviewed 2 July 2018

Arrived early and was immediately allowed to check-in. Received a complimentary upgrade to a junior suite. Staff are friendly and helpful. Rooms were clean. Location is good with easy access to the metro station.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn
Thank Nate-GP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnVienna, Verkaufsleiter at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded 3 July 2018

Dear Nate-GP, thank you very much for your kind review! We are very happy to check in our guests early if it is possible. We hope to welcome you back again soon. Best regards, your Park Inn team

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Reviewed 12 June 2018 via mobile

Situated in an ugly part of Vienna,an unfriendly understaffed hotel , not a fourstar hotel by far-hardly three.We asked for a quiet room but got a room with a very loud fan or ventilationsystem on the floor above.We phoned the front desk and asked for help but the girl said that she was all alone and had to wait for the next employer to arrive,all in all it took two hours to get another room-at eleven thirty at night.No maintenance staff was available nor anybody on call to call in to fix the awful sound-in a ” 4 star” hotel!!!
Breakfast was abundant but of very inferior quality in bread,cold cuts,etc etc.Did not taste good.
There was a smell of toilet/pooh in the rooms,sheets were damp.
Furniture in lobby worn and dirty.
Never again.High price low quality.Avoid.

Stayed: June 2018, travelled as a couple
Thank barbara g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnVienna, Verkaufsleiter at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded 13 June 2018

Dear Barbara G, thank you very much for your review!
We are very sorry to hear that your experience at our hotel did not meet your expectations. We apologize that after you expressed your dissatisfaction with the room, our reception staff took so long to assign you another room. This could have been avoided and we will take measures so that it does not happen again. Also, we regret to hear that you disliked our breakfast buffet. Usually it is very popular with our guests, so this is particularly surprising. We will take your feedback into account and try to enhance the breakfast experience. Regarding our furniture in our lobby, I assure you that even though it is worn, it is not dirty. We are already planning on renovating the public spaces so that there is a better impression left on our guests.
We thank you for having stayed with us and wish you all the best!
Kind regards, your Park Inn team

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Reviewed 29 May 2018

Was on a business trip attending the convention center nearby. In that sense the location is good, next to the convention center and the UN offices as well as the U train. Room was spacious suiting a family though the beds were seperated. Two major things were the constant humming comming from the electrical wiring in the walls which make you wonder how much of EM radiation you are getting and the VERY frail internet connections. Breakfast is good and hearty. Noise and somooking smell comming from out side were noted the second noght of stay but were later resolved.

  • Stayed: May 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank AviaHer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnVienna, Verkaufsleiter at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded 30 May 2018

Dear AviaHer, thank you very much for your review! We appreciate your feedback and are glad that you enjoyed your stay. I have alerted our technician regarding the issue with the humming sound of the lamps. We will take care of it as soon as possible. We are also constantly working with our internet service provider to enhance the signal in all of our rooms and public areas. We would be happy to welcome you back again soon. Best regards, your Park Inn team

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Reviewed 28 April 2018

Not a bad hotel. Rooms are small, with budget furnishings, thin towels, and few amenities. Clean. Good breakfast, with a large variety of items. I stayed several nights and it was quiet and peaceful. Not a bad place for a brief stay, but overpriced. Bath amenities limited to wall-mounted liquid soap. I appreciated having a refrigerator and little safe, although the safe was not mounted to anything and would have been easy to steal. My ground-floor room had a shared outdoor seating area and a view of the neighboring apartment building. I was a little concerned about security of the door to the seating area outside, but had no issues.

This hotel is close to the VIC, but I'd have walked less distance in the rain if I stayed downtown closer to a metro station. There's not much around this hotel to enjoy in the evenings.

I booked the room through the hotel's official site, choosing the best price. After I arrived, I found my colleagues were paying far less. Since our rooms were being paid by the same organization, I requested a matching rate. Management refused. My rate turned out to be even more than other colleagues were paying at a luxury hotel nearby. I won't be back to this property.

  • Stayed: April 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank T B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnVienna, Manager at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded 30 April 2018

Dear T B, at first please allow us to express our appreciation for your valuable time to leave us your Feedback, which is always important and helpful to us to continually improve our services! Thank you very much for your encouraging words! On the other Hand, we are really sorry for your disappointments listed above. Please note that it may happend that the prices through the Internet can be higher than directely through a congress organizer or a special organization! We hope we can meet your expectations totally during your stay in our Hotel next time. Kind regards, your Park Inn Team

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Reviewed 24 April 2018 via mobile

Spent 5 nights in mid-April for mixed business and vacation. Staff was helpful and friendly...actually the most friendly service we received anywhere in Vienna. We had a 4th floor room that was nicely appointed, modern and comfortable. The breakfast was fantastic...loved the mimosas as I was the one on vacation! Nice bar and lobby area for the evenings. Walking distance to the Danube and the Donau Tower/Park with Great trails for running and walking in the mornings. 5 minute walk to the Red U1 station that puts you in Old Town within 10 minutes. Not walkable to Old Town but transit made it very easy and convenient. Bottled water would be a nice addition in the rooms.

Stayed: April 2018, travelled on business
Thank Daizy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnVienna, Verkaufsleiter at Park Inn by Radisson Uno City Vienna, responded to this reviewResponded 25 April 2018

Dear Daizy47, thank you very much for your review! We are very glad that you enjoyed your stay and appreciate your feedback. Since the tap water in Vienna is very high quality, we choose to reduce our impact on the environment and therefore don't offer bottled water in the rooms. Hopefully, you'll visit us again sometime soon. Kind regards, your Park Inn team

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