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1 - 6 of 221 reviews
Reviewed 31 August 2018 via mobile

Terrible experience! No AC, very uncomfortable bed with only one pillow, service isn't helpful or attentive, slow internet, floors are stained, furniture looks tired and outdated, and the location is far away from everything. Receptionist brought a fan but it was broken, then after check-out we requested for a taxi and he totally forgot to call one. Just one outlet to charge devices in the entire room, the phone doesn’t work to call the front desk, and the bathroom has just a soap dispenser to use. Stay away!!! A total scam.

Stayed: August 2018, travelled as a couple
Thank Mia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

Even we had a booking since on February 2017 (and firmly confirmed with three days before our arrival), when we arrived at the Hotel at 2 o'clock pm it was not possible to make the check in and when we came back at around 5 o'clock, it was impossible to receive a room, the reason being that, WE ARE NOT IN THE SYSTEM. This happened on Saturday, 19.08.2017. After 4 hotels checkings, we found out a suite at Mosser Hotel, with 235 EURO.
We strongly do not recommend this Hotel, because it is possible to have such awful experience like us. Unpolite Reception Desk (at 2 o'clock pm); at 5 o'clock was another Lady, bit polite, but with real communication problems.

Room Tip: Do not go at this Hotel!
  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank 909eugenv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017

Basic, no thrills hotel at walking distance (aprox 5 min) of central Villach, clean room and bathroom, with a good buffet breakfast, at a reasonable price. Decoration in some areas may require renovation, but the overall experience is good.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank handreu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017

Nice, comfortable, good location. Rooms clean and comfortable. Food was ok and some good choices for breakfast and dinner. Car park onsite very useful. Interesting decor inside. Odd but nice hotel. Staff friendly and helpful.

  • Stayed: October 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jonathan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2016

I don't know how the Hotel has 4 stars?! It is a typical 3 star hotel. Hotel has a strange set up.. it seems to be an empty shopping center and the entrance to the hotel is difficult to find! The room is clean and simple. Breakfast is nothing special. The only reason I booked it was the price and parking facilities.

  • Stayed: November 2016, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank LuigiMMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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