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Reviewed 12 December 2015

great hotel with luxury rooms and casino.
the service was perfect.
the casino big and nice staff working there.
very good food and big variety.
little bit far from city center but for the people that come to play in the casino its perfect .

  • Stayed: December 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Fukson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeritParkHotel, Konuk İlişkileri Müdürü at Merit Park Hotel & Casino, responded to this reviewResponded 14 December 2015

Dear Valuable Guest,

First of all we would like to thank your for choosing the Merit Park Hotel; we will be pleased to welcome you here in the near future.

Thank you very much for your review, our guests’ opinions are very important for us.

The positive and encouraging comments you have shared will help us improve our service quality.

Please remember to let us know the dates you will be visiting us again. As our returning guests, we do not want to miss out on the oppurtunity of offering you certain privileges.

Kind regards,

Merit Park Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2015

I don't need to spend 2 much words about this hotel.Excellent.Very interesting solution 4 smokers:separated balcony with sea and pool view.Personal very polite and some times u think that they came every 10' to ask if u need something.Usefull information:even in November u can swim-weather condition-between 20-25(celsius) air and water temperature.Mr.Mesut did great job.Tnx

Room Tip: Southern rooms have better view
  • Stayed: November 2015, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Glava13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeritParkHotel, Konuk İlişkileri Müdürü at Merit Park Hotel & Casino, responded to this reviewResponded 14 December 2015

Dear Valuable Guest,

First of all we would like to thank your for choosing the Merit Park Hotel; we will be pleased to welcome you here in the near future.

Thank you very much for your review, our guests’ opinions are very important for us.

The positive and encouraging comments you have shared will help us improve our service quality.

Please remember to let us know the dates you will be visiting us again. As our returning guests, we do not want to miss out on the oppurtunity of offering you certain privileges.

Kind regards,

Merit Park Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2015

We have stayed many many times at the Merit Crystal Cove, just round the coast, so when the Merit took over the Mecure hotel a couple of years ago we were interested to find out what it was like. This year we had the opportunity. Our check in was handled in an efficient and friendly manor, and we soon found our room on the 2nd floor. We had asked for a quiet room, and were given a lovely room overlooking the sea, a good way away from the lifts and other passing "traffic". The room was a very good size, clean and comfortable, with a modern bathroom, and a shower over the bath. A small balcony (no furniture) overlooked the sea, and free wifi throughout. The hotel is all inclusive, and includes premium drinks, and all the food you could want (and more!). As it wasn't high season not all outlets were open, but the ones that were offered good standards of food and service. Plenty of sunbeds either by the pool, in the garden or on the beach at any time of the day, and the pool staff were friendly and helpful with moving beds, putting up umbrellas etc. The grounds are very well maintained, and a nice walk around through the gardens overlooking the sea helped to walk off a little of the food! The waiters worked hard in the main restaurant; some of them didn't have much English, but then I don't have much Turkish!, but we made ourselves understood. Our waitress at breakfast remembered our drink choice after the second day, and delivered it to our table each morning thereafter. Not much around the locality apart from residential properties, a local bar overlooking the sea, and a shop, but very easy to hail the local bus on the main road for a ride into town for a couple of pounds. There was an indoor pool, spa and gym, but I'm afraid to say I was too lazy to try any of them! Staff were generally friendly and helpful, although we did find some of the bar staff a bit hard going; we did feel a little ignored at times - the hotel employ roaming servers, but we found it just as easy to get our own after a couple of drinks orders that didn't turn up - but the bar staff were busy with the servers rather than serving guests directly. The only criticisms I have, and they are very minor, was the air conditioning wasn't very effective in our room, even on the minimum setting, the lounge bar was very warm in the evening - the outside terraces were lovely, but a swarm of flying ants sent us indoors!, and the bed was very very soft - but I like a hard mattress. Tiny in the grand scheme of an excellent stay, and none of these things would prevent me from recommending this hotel to anyone, and I would return here without question. Another marvellous Merit property. I'm still not decided whether this one is better than the Crystal Cove, or vice versa - perhaps I'll just not worry about it and just say that they are both excellent hotels, and I look forward returning.

  • Stayed: October 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank HolidayJunkieCH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeritParkHotel, Konuk İlişkileri Müdürü at Merit Park Hotel & Casino, responded to this reviewResponded 21 October 2015

Dear Valuable Guest,

First of all we would like to thank your for choosing the Merit Park Hotel; we will be pleased to welcome you here in the near future.

Thank you very much for your review, our guests’ opinions are very important for us.

The positive and encouraging comments you have shared will help us improve our service quality.

Please remember to let us know the dates you will be visiting us again. As our returning guests, we do not want to miss out on the oppurtunity of offering you certain privileges.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2015

We spent 2 weeks at the Merit Park Hotel from 5th to 18th September. The Hotel was amazing food & drink fantastic so much choice 24 hours a day including champagne.All the staff were so friendly & helpful could not do enough for us, especially the to ladies who serviced our room friendly & helpful,We had a beautiful sea view room 245.Guest relations staff were very helpful & friendly especially Sanita & Busra.The entertainment / shows were the best we have experienced in the 15 years holidaying in North Cyprus even in other Merit Hotels. Thank you also to the staff at the Pool bar & Lobby Bar for exceptional service.
The Hotel has extensive grounds / gardens three lovely pools plenty of sun loungers &
Decking down at the sea.
A special thank you to Selcuck assistant food & Beverage manager who became a very good friend during our holiday.
We will definitely be back to the Merit Park Hotel.

Room Tip: Sea view room 245
  • Stayed: September 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank the_connors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeritParkHotel, Konuk İlişkileri Müdürü at Merit Park Hotel & Casino, responded to this reviewResponded 29 September 2015

Dear Valuable Guest,

First of all we would like to thank your for choosing the Merit Park Hotel; we will be pleased to welcome you here in the near future.

Thank you very much for your review, our guests’ opinions are very important for us.

The positive and encouraging comments you have shared will help us improve our service quality.

Please remember to let us know the dates you will be visiting us again. As our returning guests, we do not want to miss out on the oppurtunity of offering you certain privileges.

Kind regards,

Merit Park Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2015

Amazing 5 star all inclusive holiday. Beautiful hotel, all fully carpeted, so quiet everywhere. Incredible views from our room. Excellent service at all times and staff so friendly. Wide variety of activities available during the day such as Aqua Gym, Pilates, Yoga, Step, Zumba and many others. Incredible choice of food and 24hour service for food and drinks. Even when we were on the sun beds, staff were coming round constantly getting drinks for us.The pools were beautiful. We consumed large amounts of water as it was so hot. Great holiday.
Only downside was that the balcony was not large enough to sit on, and I did not find the staff in the spa nearly as helpful as in the rest of the hotel, there was a small indoor pool in the spa, but no other indoor pool.
There was a bus from the hotel twice a day to go into Kyrenia, and 3 times coming back.
There was not a lot to do in the immediate surrounding area, except go into Kyrenia centre, but there was so much going on in the hotel. We went every day to Aqua fit and Pilates.

Room Tip: We were in room 244 and had spectacular views
  • Stayed: September 2015, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeritParkHotel, Konuk İlişkileri Müdürü at Merit Park Hotel & Casino, responded to this reviewResponded 22 September 2015

Dear Valuable Guest,

First of all we would like to thank your for choosing the Merit Park Hotel; we will be pleased to welcome you here in the near future.

Thank you very much for your review, our guests’ opinions are very important for us.

The positive and encouraging comments you have shared will help us improve our service quality.

Please remember to let us know the dates you will be visiting us again. As our returning guests, we do not want to miss out on the oppurtunity of offering you certain privileges.

Kind regards,

Merit Park Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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