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“Our perfect week away”
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Yazade House
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Yazade House
Yazade house
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Very good
33 reviews
Yazade House
Yazade house
Kicthen/ lounge
Yazade House
bellapais abbey at night
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Kyrenia, Kyrenia District

Reviews from our community

Very good - based on 33 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
English first
German first
Any
English first
aine46
singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“What a disppointment.”
Reviewed 9 July 2014 for a stay in July 2014
2
people found this review helpful

I booked this property based on previous reviews and the available photographs. Unfortunately this apartment is not as it appears on the website.
The "all mod cons" mentioned included a kettle, toaster and oven. No TV, no indoor wifi, a small fridge that barely kept food cool and aircon that struggled to work. A washing machine was sealed off so no washing facilities available. What we did get was ants & cockroaches. The first thing I bought was a can of ant spray as the kitchen work surfaces were covered in them. There was also ants in the bedroom and the bathroom. I had to spray every day before we went out to keep them at bay.
The bathroom facilities had white towels that were now a dirty grey colour. The shower itself was also very poor. There was maid service 6 days a week but towels were only changed once.
Our initial query for this apartment was for 3 persons. The apartment sleeps 4 which is why we booked it & accepted the price. However on arrival we were informed that they were not aware of a 3rd person so we needed to be charged an extra £200. This was excessive in my opinion & in the end we paid £150 which I still disagree with. The pretty cottage bedroom furniture that was on the website was not there. The wrought iron bed was replaced with a divan bed, the arm chair was removed. The pictures on the wall were also gone. The pretty lounge blinds were replaced with cheaper white curtains. With nothing quite working properly we decided to cut short our holiday & return home after a week instead of 10 days.

How easy was it to book the property? How helpful were the directions to the property?
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Bedding & mattresses Kitchen & utensils
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Travelling group: Other
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Jul 2014
We are really sorry that this family didn’t appreciate Yazade House at all, they didn't spend a minute in the garden and indeed were the first guests ever not to dine at our Bistro 14, which was a shame. They arrived 3 persons after paying for two and only booking the one bedroom apartment, which is clearly stated on the website they had booked from. The couple were pleasant until I mentioned there would be an extra charge for the third guest as they wanted the two bedroom apartment and not the one bedroom apartment they booked and paid for. I said there must have been a misunderstanding and I would compromise and accept £150 extra. This I thought was fair, They retaliated by saying there were ants everywhere, and the air con was not cooling to her standard.
As far as the complaint of the ants are concerned, I had checked the apartment half and hour before they arrived and there were no ants, it is ant season here in Cyprus and unfortunately in all villas and apartments here in Cyprus we suffer with them, its a nuisance and we have to spray everyday, which my housekeeper does, I do feel a few ants in the kitchen and similar amount in the bathroom, and bedroom has been exaggerated, and as for cockroaches the season for these pests had not even began when they were here and there was no mention of this when they were here. Its not unreasonable to accept we are in the Med, and this is something we have to expect and the website clearly states we are situated in a built up area in the Turkish Quarter.
As far as mod cons are concerned, the fridge is cold but when they were here it was 42 degrees so any fridge would struggle to be freezing. As soon as they told me that they were not satisfied with the air con I called the technician who regassed the unit and gave it the thumps up, no other guests had complained about the air con.
I cannot understand why they said a washing machine was not available, we don’t profess to have a washing machine in the apartment, so I am a little bewildered about her comments about the machine being hidden away.
With regard to clean towels for guests we change the bedding bedding and towels every third day, I do believe they asked for extra towels which we provided, the towels are perfectly acceptable, I must admit they are not whiter then white, but they are good quality, we will certainly take the comments on board, and will replace for new.
Also we have changed the double bed in the master bedroom for a king size bed, most people say Wow when they see the bedroom, but my interior design skills are obviously not appreciated by them. I am negligent in as much as I haven’t replaced the pictures but was wanting to achieve a minimalist look, I will hang some pictures to avoid this complaint happening again. With regard to the cream curtains in the living room, I can assure the guests they are not “cheap “ as they quoted in their review, but a very good quality broken window fabric from Turkey, we had several conversations with the gentleman who was charming, and he explained that he had been called back to London on business which often happens, and that was the reason they were leaving.
As I explained to the family they live in Dubai, where everything is new and very polished, I imagine their air conditioning is amazing to deal with the intense heat there, we are not Dubai, we live in the Med and its not always quite as perfect as we would wish.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
RebeccaCl...
Manchester, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Our perfect week away”
Reviewed 18 June 2014 for a stay in June 2014
1
person found this review helpful

Yazade House is a little oasis gem. From the swimming pool surrounded by beautiful plants to the minarets call to prayer. The rooms are tastefully decorated to add to the chilled and relaxing ambiance and it's close enough to the harbour and town to be able walk and collect supplies or visit places like the Kyrenia Castle.

The restaurant in the evening offers a lovely chilled atmosphere and the food is wonderful with excellent and attentive staff - with myself and my Dad being vegetarians I wasn't expecting much in the way of vegetarian options but we were pleasantly surprised to be able to enjoy some beautiful dishes on the menu - we will definitely be returning!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The balcony area of our villa.
Liked least: Non applicable
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Aug 2014
We are more than delighted with your great review, even enjoying the call to prayer, I personally think like yourselves this adds to the atmosphere of Yazade.

Kay
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
RuedigerX...
Hamburg, Germany
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best oasis ever!”
Reviewed 10 June 2014 for a stay in May 2014
1
person found this review helpful

Yazade House offers only a double, a spacious apartment with terrace and the smaller Summer House, altogether surrounding a large pool. But it is a real oasis in the old turkish quarter, which is still alive. We never had such attentive hosts and such a pleasant accommodation. After a wonderful week we felt newborn and had severe problems to leave. Not least because of the fact, that Yazade House becomes an outdoor restaurant in the evening (No.14) with excellent food and service.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: breathtaking view on Yazade House building ensemble at night
Liked least: really nothing
Travelling group: Spouse/Partner
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Aug 2014
So glad you enjoyed your stay in the turkish quarter, we love living here because it is the real Cyprus, the old men playing back gammon in the coffee shops etc., all adds to the authenticity. We are all so delighted with your comments, thank you so much for taking the time to write your review.

Kay
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kirstenj9
kirstenj9
Level 5 Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“oasis”
Reviewed 3 June 2014 for a stay in May 2014
1
person found this review helpful

This is the most beautiful little property in the prettiest grounds. I only stayed for one night but wish I'd have stayed much longer. The location is fantastic for kyrenia town literally a 5 minute walk away. The room has a country cottage feel with gorgeous furnishings and the pool in the middle sets a lovely scene for dinner. kay and cliff are incredibly sweet, friendly and helpful and i would definitely recommend this place. I will definitely return.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Aug 2014
So lovely to have you stay be it only for one night, I think thats one of the reasons our guests love the location of Yazade because they can walk to the harbour and town, hope to see you in the not too distant future.
Kay
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malcolm F
London, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A wonderful oasis in a lovely old town”
Reviewed 16 April 2014 for a stay in April 2014
3
people found this review helpful

We had a lovely time throughout our 2 week stay at Yazade House, and completely endorse previous reviews - a wonderful tranquil location in the old town but within easy walking distance of the harbour and all shops/restaurants; beautifully appointed and tastefully decorated apartment; thoughtful and charming hosts. What more could you want? We will probably go back, and we don't say that very often.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Almost everything!
Liked least: Feeble shower, loud muezzin during the (brief) calls to prayer
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Aug 2014
we loved your review, we are so fortunate to have such lovely guests, looking after you all is our pleasure, so pleased you are happy with the apartment, please do come back and see us at some point.
Kay
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Adults2
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