We had a lovely comfortable, modern room. The Balconies are a joke to be called such as cant sit out on them but least you can open the doors and stand out (1 at a time)
I loved the wee bar in the hotel 1st floor 'The Pub' we always headed back for a nightcap and a go on the free jukebox, finishing the night back downstairs in the bar on ground floor, it was so warm sitting outside enjoying people watching.
Breakfasts were better than any we have stayed in Malta hotels before, same menu everyday but the quality of food was better and good service from staff.
All in all a very nice stay in this hotel.
We had one blip involving the company that has a stand in the hotel to book trips, an extremely ignorant young staff member, I didn't catch his name, (Rachel the girl was lovely) who showed No Customer Service skills at all, but I'm saving That review for another page.
The hotel were embarrassed about the whole situ which had nothing to do with them and did their best to step in and help the situation, both in making us feel appreciated as a customer and speaking with the company.
Looking forward to staying at this hotel in the future.More
- Breakfast included