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“Un lugar acogedor”
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Very good
4 reviews
Special Offer
Living Area
Dining area
ensuite bathroom
Garden
Closeby Beach Club
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Palm-Mar, Tenerife, Canary Islands

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
LFitz90
Cork, Ireland
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very Disappointed”
Reviewed 12 October 2016 for a stay in June 2016
2
people found this review helpful

I thought a while before writing this review. But I have to say after a lot of time has passed I still feel frustrated and cheated after our stay.. We had booked this apartment months before our trip, but the night before the owner mentioned the pool was out of order and hoped it would be repaired the day of our arrival.. This was not true.. The pool had not been operating for months, nor was it fixed at any stage during our stay. We asked the men repairing the pool if it would be fixed,and they laughed.. The owners were dishonest and advertised facilities they did not have..
We booked this apartment because of the pool. Given this is a residential area, a 20 minute car journey away from tourist area's, beaches, etc. we were dependent on it. The owners had numerous occasions to notify us about the issue before we arrived but they left it to the last minute so we could not book alternative accommodation. It ruined our holiday, I was very upset on holidays because of this..
They offered access to a beach club, but it was a 25 minute drive away, hard to find any parking, the beds were not reserved. We had to wait for any free beds. And had trouble about payment with the staff. The pool was also cold..
It was a shame as the apartment is spacious and modern, in a nice residential area. But the owners ruined the whole experience by being dishonest and their manner.
I was shocked when they asked us not to write a review on checkout also. And I fully believe they should of offered us a partial refund.

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Travelling group: Spouse/Partner
Your age range 25-34
Would you recommend this hotel to a friend?   No.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crain O
2 reviews
Reviewed 20 March 2017 for a stay in February 2017
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manuela G
1 review
Reviewed 31 October 2016 for a stay in October 2016
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How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Con amigos
Your age range 18-24
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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