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maninw873152

Very nice

5.0 of 5 bubblesReviewed 4 weeks ago
Clean cozy room and comfortable bed. The staff was very pleasant and treated me well. Restaurants and local shops are within walking distance
Date of stay: September 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josefine Gylden, Guest Services / Front Office at The Square Copenhagen, responded to this review
Responded 4 weeks ago
Dear guest,

Thank you very much for your kind review, we really appreciate it.
It is always great to hear our guests have been satisfied when staying with us.

We look forward to welcoming you again.

Best regards
Josefine Gylden
Guest Relation & Project Coordinator
The Square Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveller rating
1 124
1 625
778
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146
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All reviews tivoli gardens great location central location train station top floor breakfast room double bed modern hotel rooms are small mini bar danish pastries city break radhuspladsen cheese design denmark minibar
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11 - 16 of 3 952 reviews
Reviewed 4 weeks ago

A central location, the metro is close. Noisy from the all night parties, but we were there on a Friday and Saturday night. I think that other nights maybe quieter. The big clock chimes the hour in the square outside but we got used to that. The hotel is nice and the breakfast was good. Our room was quite small and although my easyJet booking said double or twin superior room, I had to pay extra to get the twin. The room was not superior in my opinion as the beds were touching. The topping mattress also moved during the night and I nearly ended up sat on the floor in the morning. The staff were very helpful and pleasant.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank antinous1765
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Highly recommend and would definitely stay again! Everything was excellent and I had no issues at all. Can't say enough good things about this property!

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank epassa291628
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josefine Gylden, Guest Services / Front Office at The Square Copenhagen, responded to this reviewResponded 4 weeks ago

Dear guest,

Thank you very much for your kind review, we really appreciate it.

It is always great to hear our guests have been satisfied when staying with us.

We look forward to welcoming you again.

Best regards
Josefine Gylden
Guest Relation & Project Coordinator
The Square Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Excellent location, near everything and perfect for business travel, is near a lot of venues and you can walk or get a taxi or uber and get very fast everywhere.
Breakfast is good and it was included.
Check in and check out is super simple and automated.

Date of stay: September 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marcos S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josefine Gylden, Guest Services / Front Office at The Square Copenhagen, responded to this reviewResponded 4 weeks ago

Dear Marcos,

Thank you very much for your kind review, we really appreciate it.
It is always great to hear our guests have been satisfied when staying with us.

We look forward to welcoming you again.

Best regards
Josefine Gylden
Guest Relation & Project Coordinator
The Square Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2024

Breakfast requires quality improvement. Elevators are insufficient. Unusual request to specifically requiere rooms to be made up, otherwise they are not cleaned. Bathtubs very slippery, requires handle to hold on when showering.. No concierge at the hotel and reception staff not trained to provide tourist assistance to guests.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rabele228548
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josefine Gylden, Guest Services / Front Office at The Square Copenhagen, responded to this reviewResponded 26 September 2024

Dear guest,

Thank you for your review, it is always appreciated.

We are sorry that you were not satisfied with your stay. We are always interested in direct feedback from our guests and we hope that you contacted us during your stay. In this way, it will be easier for us to solve any issue there might be.

Our ambition with our breakfast is to offer a varied selection with focus on ecology and good quality.
Therefore, we value your feedback, as this helps us develop our future selection.

We are always happy to deliver a non-slip mat to your room for the bathtub, all you need to do is give a call from the room.

Once again that you for your review and feedback.

Best regards

Josefine Gylden
Guest Relation & Project Coordinator
The Square Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2024

We had an upgrade for a room with City View to Radhuspladsen. Nice view - but the most horrible noise experience we ever had in a hotel. It was like trying to sleep inside a Discotheque. The music and the noise didn't end until early in the morning when the sun was rising. An absolute horror. The windows are old and not soundproof. We love the Hotel and the staff was excellent, But if we return (we are repeaters) we will never take a room with city view again, at least not at weekends.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ehoman516397
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josefine Gylden, Guest Services / Front Office at The Square Copenhagen, responded to this reviewResponded 23 September 2024

Dear guest,

Thank you for your review, it is always appreciated in order for us to keep improving.

We are very sorry that you were bothered from outside noise. You are always welcome to contact us during your stay - day and night - and we will do our very best to help you. At the front desk we have earplugs in case that could be helpful.

Next time you are visiting please let us know that you request a quiet room :)

Best regards

Josefine Gylden
Guest Relation & Project Coordinator
The Square Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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