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kerri d
Littlehampton, United Kingdom

Amazing holiday

5.0 of 5 bubblesReviewed 30 Jul 2024
Just returned home after a four nights stay, lovely hotel, friendly helpful staff, We used public transport the whole time, very close to the airport, Metro station two minute walk
Train station five minute walk
But in fairness, so many attractions were within about a max 20 minute walking distance, lots of places to eat nearby.
Even though unfortunately, we didn’t get a room with a view of the city and our view was the building next door with scaffolding it Definitely didn’t put us off and would happily go back here again and would highly recommend
.( already looking to rebook.)
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josefine Gylden, Guest Services / Front Office at The Square Copenhagen, responded to this review
Responded 01 Aug 2024
Dear Kerri,

Thank you very much for your kind review, we really appreciate it.
It is always great to hear our guests have been satisfied when staying with us.

We look forward to welcoming you again.

Best regards
Josefine Gylden
Guest Relation & Project Coordinator
The Square Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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26 - 31 of 3 936 reviews
Reviewed 29 July 2024

The position of the hotel is in the city center. You can reach every part of the city by foot. The hotel offers also a bike rental service that gives you the possibility to ride visiting the city

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank srossi518460
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josefine Gylden, Guest Services / Front Office at The Square Copenhagen, responded to this reviewResponded 1 August 2024

Dear guest,

Thank you very much for your kind review, we really appreciate it.
It is always great to hear our guests have been satisfied when staying with us.

We look forward to welcoming you again.

Best regards
Josefine Gylden
Guest Relation & Project Coordinator
The Square Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2024

Great location a few minutes from main railway station and across the road from the Metro. Very helpful staff. I had access to the executive lounge which was a nice perk with free wine and beer available in afternoons and early evening.
The room was good although a bit sparsely decorated.
Reasonable choice at breakfast although it felt a little too busy to move around easily.

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anna G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josefine Gylden, Guest Services / Front Office at The Square Copenhagen, responded to this reviewResponded 1 August 2024

Dear guest,

Thank you very much for your kind review, we really appreciate it.

It is always great to hear our guests have been satisfied when staying with us.

We look forward to welcoming you again.

Best regards
Josefine Gylden
Guest Relation & Project Coordinator
The Square Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2024

The air condition is basically non-existant, so avoid hotel May-September. Rooms are very hot. The wifi is very unstable also, so top up your data before the stay.
On the plus side: breakfast and location are both great.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Robert_Grandin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josefine Gylden, Guest Services / Front Office at The Square Copenhagen, responded to this reviewResponded 29 July 2024

Dear Robert,

Thank you for your review.

We are sorry if there was an issue with the air condition and unstable wifi. We are always interested in direct feedback from our guests and we hope that you contacted us during your stay. In this way, it will be easier for us to solve any issue there might be.

Once again thank you for your feedback!

Best regards

Josefine Gylden
Guest Relation & Project Coordinator
The Square Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2024

We spent 2 nights at The Square in early July. The hotel is very centrally located with the Metro and train nearby. The sap Taft were very friendly and helpful during our stay.
The room was clean and the breakfast very good.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dsneyd742376
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josefine Gylden, Guest Services / Front Office at The Square Copenhagen, responded to this reviewResponded 11 July 2024

Dear guest,

Thank you very much for your kind review, it is highly appreciated.

We look forward to welcome you again.

Best regards
Josefine Gylden
Guest Relation & Project Coordinator
The Square Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2024

Arrived late to Copenhague due to problems with my flight and the hotel was supposed to be fully booked so I was sent to a tiny room with a very old matress and even older mattres base. I complained because with that bed I was to suffer from my back as it happened. I had to claim several times , and the answer was always all beds were equal. When i demanded a complaiment form then they told me that from next morning I would be moved to another room with a better matress as it happened

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rvv8791
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josefine Gylden, Guest Services / Front Office at The Square Copenhagen, responded to this reviewResponded 9 July 2024

Dear guest,

Thank you for sharing your review of The Square Hotel. It is always appreciated in order for us to keep improving.

We are sorry that you were not satisfied with the first room, but thankfully we were able to move you to another room.

Dispite this, we hope to be able to welcome you again.

Best regards
Josefine Gylden
Guest Relation & Project Coordinator
The Square Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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