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1 - 6 of 2 971 reviews
Reviewed 24 November 2020

No heating in the bathroom. The floor was about 10 degrees Celsius and after a shower everything was wet; floor, walls, ceiling, towels, etc. etc. Unacceptable in year 2020. Everything else was fine. Perfectly situated next to the town hall and vis-a-vis Tivoli.

Date of stay: November 2020
    • Value
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Review collected in partnership with ScandicHotels.com
Thank holmen2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2020

Date of stay: November 2020
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Rikke Holm, Guest Services / Front Office at Scandic Palace Hotel, responded to this reviewResponded 9 November 2020

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Reviewed 18 March 2020 via mobile

Close to everything including the new metro station. There are stores, reataurants, bakeries, museums all minutes away. We could walk everywhere. Check in was smooth, everyone was very professional. Our room was lovely and overlooked the town hall with a small balcony. Room had kettle with coffee and tea, fridge, huge shower room, comfortable bed and sitting area. While cleaning was only done when requested, someone did check the room daily for dirty towels, toilet paper etc. In practice this was good, but items were often forgotten and we had to call the front desk. Seems as if this system still has some glitches that need to be worked out. Breakfast was absolutely great! Lots of hot foods and good choices. We had no problem with and noise issues either from outside or within the hotel. Prices are more reasonable in the winter!

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank Dansker58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erika Nathalie Nilsson, Guest Services / Front Office at Scandic Palace Hotel, responded to this reviewResponded 23 September 2020

Dear Dansker58,

Thank you for the recent stay and for the brilliant rating you have left for us. We are very thankful for it, as well as for the great feeback you took the time to write for us.

We hope to be able to welcome you back again in the near future.

Best regards,

Erika Nathalie Nilsson
Front Office Supervisor

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Reviewed 17 March 2020

You can’t stay more central, Rådhuspladsen and Ströget just outside and Tivoli a stone throw away. Quiet despite being so central, nice and clean rooms and an excellent breakfast. A bit too expensive though.

Date of stay: November 2019
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Thank to_experience_new
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erika Nathalie Nilsson, Guest Services / Front Office at Scandic Palace Hotel, responded to this reviewResponded 23 September 2020

Dear to_experince_new,

Many thanks for the recent stay and for the brilliant rating you have left for us. We are very thankful for it. We trust from your review that you hade a great stay with us. For your next stay, we suggest you to book a room with us as well in advance as possible, to get the best offers and prices.

Looking forward to your next stay with us.

Best regards,

Erika Nathalie Nilsson
Front Office Supervisor

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Reviewed 15 March 2020

Date of stay: March 2020
  • Trip type: Travelled on business
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Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Erika Nathalie Nilsson, Guest Services / Front Office at Scandic Palace Hotel, responded to this reviewResponded 23 September 2020

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