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All reviews renovated rooms are junior suite sea view island foyer marina beaches
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Reviewed 28 July 2020 via mobile

Where should I start?!?it all begins when our car broke down to our way to Lefkada.. we call the hotel number ( which is connected to the supervisor) to inform that we will be late at least 4 hours because of our car and her reply was
‘good riddance’!!!! ( Really??? )

Hours later (we were supposed to be there at 4 and we got at 9 ) when we finally got to the hotel, we said our name and they just gave us the card of the room! No information for the room, no information if they provide food or any beverage, no information or concern about the parking, NOTHING!!!!
We go to the room and we need desperately to turn on the A/C, because it’s summer plus the room was hot..and guess what? it’s not working! We go downstairs to the reception because our room had no phone!!! to inform the guy about the A/C, he came to our room ( he was helpful)
but bottom line couldn’t fix it..so he calls the supervisor ( KATE the name ) and her reply was
‘ TELL THEM TO OPEN THE WINDOW’!!!!
Do you understand what we are talking about???!!! I’m sure this KATE supervisor has lots of degrees in customer service! Hahaha it’s really sad to have personel like her to run your business!!
After that we said to the receptionist to tell to KATE to give our money back and we want to leave and then she said to call the technician of the hotel, and he finally came and fixed it.
Furthermore,
They renovate the hotel but everything is half way!!!
They had marbles outside of the entrance..the entrance of the hotel had no glass or anything because they probably still waiting for the glass to fix it.. everything was unorganized and the reception should be automatic because even they have stuff it’s like they are not there!! And couple more like we asked on the check out for a bottle of water and they gave us a super warm!! Never got it of course!! Like I’m telling you....THE WORST EVER!! I’m sorry but truth hurts!
I hope seeing this will make them reconsider a couple of things.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank X1809CAlenae
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 July 2020 via mobile

The Awesome location of Hotel Lefkas is absolutely one of its biggest advantages . Secondly its new renovated rooms are absolutely the best . Coconut beds are one of the things one can ask during vacation.
I would choose it again. Good value for money.

Date of stay: July 2020
Trip type: Travelled with friends
Thank nonglig
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 July 2020

We stayed in the hotel last Friday for 3 days.
The hotel is perfectly located in the beginning of the city . The rooms are new and the sea view is fantastic. Also as we saw there were undergoing constructions-almost done- in the reception area which makes it totally modern all the way.
I totally recommend it.

Date of stay: June 2020
Trip type: Travelled as a couple
Thank SophieG_11
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 July 2020

I had a wonderful time with my family. We were able to enjoy the picturesque island of Lefkada while staying at this beautiful and historic hotel. We where lucky enough to visit now that a renovation has taken place, where from the reception to the room everything was very beautiful. The service was very professional and efficient while, last but not least there was a family welcome feeling from the moment we stepped in. We will be happy to visit them again in the future!

Date of stay: July 2020
    • Value
    • Sleep Quality
    • Service
Thank Exploration609753
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 September 2019

To start with the lobby area is dangerous with slippery marble floors and steps down from the lift area that have no handrails and no marked edges. Both I and another guest fell down them while walking towards the exit doors because they could not be clearly seen. I was uninjured but the other guest twisted her knee badly. Next, the bathrooms are awful. Very small so everything was sprayed with water from the shower. There were bare electric wires sticking out of the wall; the shower drain didn't work properly so the floor flooded making the marble like and ice-rink; no bathroom mat. Another guest had a mouldy bathroom. The worst hotel i have ever stayed in.

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
Thank deltadry
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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