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9 - 14 of 509 reviews
Reviewed 9 August 2017

The hotel is a throw back to the 70's. It is not a 4 star. The decor was poor. On the floor a red carpet that looked very dirty. Could not take my shoes off in the bedroom. Checking in the AC did not work in room 601. There were also mold in the bathroom and a moldy smell. Changed for room 501 that still had mold in the bathroom. The hotel is not downtown Porto. You could not walk anywhere. You had to take a bus or a cab. Dining room was very small and in a weird configuration. On the lobby... all the sofas and chairs were made out of a look like suede material. All of them completely filthy !! Needed some TLC asap. ! The hotel had a swimming pool. They would not let you use it unless you will buy a shower cap. Very strange ! Staff was nice and friendly and the breakfast was very good. !!

Stayed: August 2017
1  Thank Sibely1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017 via mobile

Very clean hotel and had some nice restaurants near by! Excellent bakery very close and grocery store! We enjoyed going to a place that was like a cafeteria with excellent food for good price in walking distance! The only issue we had with the hotel was it took awhile to get hot water! Our stay came with buffet breakfast and it wasn't bad! Now this hotel is about 10 minute drive to the centre of Porto! Enjoyed this city very much! Lots to do! Be prepared to do a lot of walking!

Stayed: July 2017, travelled as a couple
Thank mira M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2017

Stayed here 17/18 June 17,having booked with Mail Travel/Jetline Holidays Lisbon/Porto two centre 4 star should have reviewed hotels properly on Trip Advisor!
On arrival noticed that hotel letters were missing from frontage were missing,not a good start! Shower not providing any hot water after arriving hot and sweaty mid afternoon. Location is a long way from city 30 euros in taxi from airport,however you can get a bus into city ,cheap at E3.30 each way. Beds are very uncomfortable and you roll into the middle however they are clean.Dining room for breakfast too small having to wait for table and not enough staff on duty to clear tables/replenish food. Good points:staff friendly and helpful,aircon in rooms works ok,breakfast food ok. This hotel will not provide a 4 star experience until investment in facilities so be warned!

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank ChazzaHull-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2017

The hotel is quite away out of the centre and the bus runs only every 15 minutes. The staff were rather dour and the hotel itself very dated and in need of an overhaul. Our room had damp patches on the outside wall and a lovely view into a rather derelict block of flats at the back of the building. We asked for tea making facilities ,I.e. a kettle and we're told only the rooms in the upper floors could have one! Breakfast was OK but they often ran out of things and took ages to replenish stock. Reception only had one person working at a time and when coach loads arrived it was impossible! Pay more if necessary and head for the centre of town!

  • Stayed: March 2017, travelled with friends
    • Sleep Quality
    • Rooms
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2  Thank barbara s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2016

This is a 4 star in all the sense of the word... sure the facilities and building itself is bit outdated, but for the price you pay to stay here, I rather compromise that than the comfort.
The staff are all very genuine, kind and eager to help as much as they can.
You wont find the typical pretentious bell-boy or concierge aiming for nothing else but a large tip, like you'd find in big chain hotels. Yet again, I rather have this familiar feeling as a walk into a hotel than a all-polished-marble-imitation where no staff truly cares about you.
In regards to some of the reviews here, I will never understand how most people always look for a cheaper deal and then complain about the service they get... you get what you pay for, as simple as that!

  • Stayed: June 2016, travelled as a couple
    • Value
    • Rooms
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Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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