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All reviews tram route douro river minute walk breakfast was included old city lovely hotel walking distance ribeira amenities riverside centre accommodation euros
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Reviewed 16 August 2018 via mobile

Great modern newly renovated hotel with a classic street presence of a classic historic building. Staff couldn’t do enough for us, location suited us perfectly & a very satisfying plentyful breakfast catering for everything you could want.

Stayed: August 2018, travelled as a couple
Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2018

Vila Gale Ribeira at the riverside (there is another hotel with the same name in Porto) is quite a new hotel, opened in late 2017. Location is excellent, with views to the river as the name says. The touristic tramline no 1 rattles past its doorsteps, taking you either to the centre or to the ocean, although the hotel is in a walking distance from the city centre. The hotel is clean, breakfast sufficient, with a small egg station. There is a bar at the lobby downstairs, a cocktail bar next doors where you can sit on a deck chair and watch the river. With beautiful weather you can enjoy your breakfast outside, right on the street. There is also a lovely small restaurant very close, kindly recommended by the hotel staff, that serves basic but really delicious food, grilled right on the street. What makes the hotel so lovely is it’s staff – warm and friendly, always helpful and giving good advice. They even noticed my jubilee and sent a delicious bottle of Portuguese sparkling wine to my room, which was a lovely gesture and a big surprise. Thank you so much, to all you lovely people, at the Vila Gale Porto Ribeira hotel!

Room Tip: rooms facing the river have a nice view
  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank kerti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHotels, Manager at Vila Gale Porto Ribeira, responded to this reviewResponded 27 July 2018

Dear Kerti Tergem,
First of all, we would like to thanks the time expended to given us your opinion and your preference for Vila Galé Porto Ribeira.
The satisfaction of our customers is very important to us and we really appreciate your kind words. I´m proud of my team!
We hope to have your visit soon!
Sincerely,
Natália Oliveira

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2018

So the rooms in the hotel are a little odd. They're art themed so each room has a giant awkward mural on it. But chalk that up to ambience. Everything else is wonderful. The hotel is right on the beautiful Duoro River, about a ten minute walk from the Ribeira district. The breakfast is quite good and a vast majority of their staff is fantastic. We particularly appreciated Andre who fielded absolutely every single question we had from "Do people jump from the bridge into the river on a regular basis? Is it cold? Is it dirty? Are there fish in it" to "Can you help us book a tour of the Douro Valley" with a smile and hospitality. Really, perfect customer service. Highly recommend the hotel.

  • Stayed: July 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank ntjvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHotels, Manager at Vila Gale Porto Ribeira, responded to this reviewResponded 14 July 2018

Dear Guest,
We really apreciate your review and we are glad that you enjoyed the stay with us... The opinion of our guest is very important!
We hope to see you again!
Best regards,
Natália Oliveira

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2018

Great location, very clean room, delicious breakfast, amazing Staff.
Easy access to City Centre by Uber or Taxi, Bus or Tram.
Walking distance- 45 minutes to amazing Port wine cellars ,tasting rooms and restaurants, bars in the Vila Nova de Gaia. My favourites : Restaurant De Castro & Barão Fladgate Restaurant - both offers delicious dinner menu and spectacular view of Porto Old City.

  • Stayed: June 2018, travelled on business
    • Location
    • Rooms
    • Service
2  Thank Wr0claw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHotels, Manager at Vila Gale Porto Ribeira, responded to this reviewResponded 14 July 2018

Dear Guest,
First of all we would like to thanks your preference for Vila Galé Porto Ribeira.
Your review is very important!
Hope to see you on your next visit to Porto
Kind regards,
Natália Oliveira

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2018

I stayed two nights in the Vila Galé which opened only 8 months ago. The personnel is very kind, breakfast is excellent. It is very well furnished and decorated. It is located by the river close from the center (watch out you may need to climb a bit if you choose to walk to the higher part of the city).

Room Tip: You may want to ask for a view on the river.
  • Stayed: July 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank mediterraneovero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHotels, Manager at Vila Gale Porto Ribeira, responded to this reviewResponded 14 July 2018

Dear Guest,
We would like to thanks your kind words and we are very pleased to have enjoyed your stay at Vila Galé Porto Ribeira. For a young team is very important the recognition of customers.
We hope to see you on your next visit to Porto.
Best regards,
Natália Oliveira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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