Name: Summer Break
Item: Golden Residence
Rating: 4

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All reviews block c three blocks shopping centre wet room side sea view bus stop banana plantation apartment hotel madeira forum hotel consists outdoor pool upgraded to a suite sliding door regular buses different theme walk in shower sauna and steam room

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HevMax

Plymouth, United Kingdom

11965

Reviewed 4 weeks ago via mobile

Excellent accommodation to a high standard

Our room wasn’t ready when we arrived so we headed to the pool area to be met with stunning views! The area was chilled & relaxed & very welcoming. I instantly fell in love with the place. Staff at the pool bar were very friendly & food delicious (we had a burger & chip between 2) When I went to enquire if the room was ready reception staff knew me by name! They helped me take the luggage to the room which was spacious, very clean & overlooked the pool. There was even a small cooking area, microwave & fridge in what I thought was the wardrobe!!There was plenty to choose from at breakfast & food was good , there really was ample selection to suit everyone’s tastes. Cleaning staff were polite & friendly & made our towels in to swans for our anniversary, they also left us a bottle of sparkling wine for both our anniversary & my birthday which was much welcomed. There are plenty of sunbeds at all times of the day, so no manic rush to claim them at 6.30am. WiFi service was good throughout the complex. There are restaurants & a supermarket near by & a walk along the seafront in both directions (although can be a bit hilly). The hotel held a BBQ by the pool on the Thursday which smelt delicious, only problem was you had to book at reception before 3.30pm if you wanted to attend & we had been on a tour of the island that day, not returning until after 4pm (it was also €24 each)

Date of stay: August 2019

Ask HevMax about Golden Residence

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear guest,
On my behalf and on behalf of our team of professionals, I thank you for having choosen our hotel for your anniversary and for sharing your experience with readers.
Our main goal is to let our guests know how special they are to us, and I’m happy that we had the opportunity to leave you this positive and memorable experience.
Looking forward to welcome you back to the Golden Residence Hotel in a not too distant future, we remain with our kindest regards.
Arcília Martin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

mamlharris

Birmingham, United Kingdom

147

Reviewed 4 weeks ago

good hotel with exceptional staff

First stay on the Island - the hotel offers a good standard of accommodation, the location is not ideal if you want to do lots though. Room was a good size and clean. Food was very good for dinner and breakfast with plenty of choice. The main strength of this hotel is the staff- they cannot do more for you or be any friendlier. I especially want to mention - Liliana in the restaurant, Nuno and Igor - they looked after us very well and made the holiday extra special.

Date of stay: August 2019

Ask mamlharris about Golden Residence

Thank mamlharris

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Guest,

Primarily we would like to thank you for having chosen Golden Residence Hotel for your stay, we very much appreciate your comments and are glad to know that you have enjoyed your stay. Your compliments towards our hotel as well as towards our team and hotel standards of service were very much appreciated by all of us. It is always a great pleasure for us to have the opportunity to provide positive and memorable experiences to our guests while staying with us.

Please allow us just to describe some things that our clients are able to enjoy in our location:
- c.5-10min by bus the clients can reach the city center (the clients can buy 1/3/5 days tickets at reception and
there is a stop directly in front of the hotel with a public bus every 20min);
- c.2min (200m) walking is one of the 3 largest Shooping Center in the island - Forum Madeira;
- c.3min (250m) walking distance clients can find some natural swimming pools (extra fee);
- c.3min clients can find a promenade along the sea with a lengt of c.3,5Km (50min walking) until next fishing village or c.1,5Km (20min walking) until Lido area
- also in the surroundings (2-5 min walking) clients can find restaurants, bars and coffee-shops

On behalf of the Golden Residence Hotel team, I hope we have the pleasure of welcoming you back in the near future.

Yours faithfully,
Arcília Martin
General Manager

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mokikambi

1

Reviewed 4 weeks ago

The Good care I received

I just quickly want to say what a wonderful experience I had staying for 7 days at Golden Residence Hotel. During the 7 days I stayed there, the staff were exceptional and I enjoyed the plentiful choice of breakfast dishes on offer.

I was particularly touched by the reception staff, especially by the reception manager, Ms Susana Silva, who went out of her way to make our stay, especially our daughter's, quite enjoyable.

I'm happy to recommend the hotel to other people visiting Madeira.

Date of stay: July 2019

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear guest,
Thank you very much for having chosen the Golden Residence Hotel for your stay in Madeira and for your compliments towards our team of professionals, especially for reception manager Ms. Susana Silva. We are extremely proud to know that we had the opportunity to provide you with such positive experiences and memorable moments.
Looking forward to welcome you back at Golden Residence Hotel and thanking you for recommending us, we remain with best regards.
Arcília Martin
General Manager

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Tomley1968

12

Reviewed 16 August 2019 via mobile

Golden Residence

Really enjoyed our visit to Golden Residence. We stayed bed and breakfast. There was an excellent selection. Friendly staff and good service. The highlight was the hotel cat called Oscar. Would be happy to return.

Date of stay: July 2019

Ask Tomley1968 about Golden Residence

2 Thank Tomley1968

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear guest,
Thank you for sharing your review with readers.
It was a pleasure to have had you as our guest at the Golden Residence Hotel and we hope to have the pleasure of welcoming you back in a near future.
Yours faithfully,
Arcília Martin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Llechid

Bethesda, Wales, United Kingdom

2312

Reviewed 11 August 2019

Fabulous hotel - loved the BBQ

We stayed at the Golden Residence for a week, its location is stunning , we thoroughly enjoyed the BBQ evening by the pool- great selection of meats and salads and great value for a family of 4 as we took advantage of the hotel offer of 4 meals for the price of 3. We recommend the paradise cocktails at the poolside bar too!!! It was our first visit to Madeira and we loved it. The rooms are well equipped and the fridge in the room a great feature.

Date of stay: July 2019

Ask Llechid about Golden Residence

Thank Llechid

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear guest,
Thank you for sharing your review with readers.
We were very happy to acknowledge your experiences about our services and facilities.
Sincerely hoping that you consider our hotel for your next holidays, we remain wishing you best regards.
Arcília Martin
General Manager

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Summer Break - Golden Residence

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