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“Almost great”

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Belmond Reid's Palace
Ranked #5 of 88 Hotels in Funchal
Certificate of Excellence
Reviewed 4 weeks ago via mobile

This is an expensive but very good hotel. We were disappointed with archaic plumbing but the service and character were fine. However. All the “in-house” prices were ridiculous. Bar prices were way above the norm for five star drinking. Tea at 5 euros a cup?
The biggest disappointment was the one Michelin star restaurant. We enjoyed the tasting menu although other guests felt that it was pretty average (different night). The cost was pretty much the same as Alain Ducasse at the Dorchester!
Guests voted with their feet and ate / drank elsewhere.
The concierge service was well below average with indifference and misleading information.

Stayed: January 2018, travelled as a couple
2  Thank Stewart W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 1 559 reviews

Reviewed 5 weeks ago

Room Tip: We stayed in a Classic Room which was spacious and very well decorated so I think all the rooms woul...
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  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
1  Thank Cats41Nottingham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 January 2018

Great hotel with an breathtaking lovely garden and surroundings. Location of the hotel is perfect - great sea-view and just next to Funchal.
Nice big rooms and great bathroom with all you can dream of.
Very helpful and friendly staff.
Breakfast is fantastic.

Room Tip: Pick a room at garden level in the old part of the hotel
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  • Stayed: January 2018, travelled as a couple
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1  Thank baar2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2018 via mobile

New Years Eve at Belmond Reid’s Palace was a once in a lifetime event.
The cliff side location was phenomenal to see the view of Funchal as the sun fades.
Service at Reid’s was superb and highly skilled. The decor and furnishings are steeped with history. It has a unique charm and is one of Madeira’s most iconic hotels.
The gala dinner started with champagne and canapés on the world famous terrace.
We ate in The Williams suite which was a stunning room which had been beautifully decorated for Christmas.
The menu was exceptional and the wines were beautifully paired to give maximum taste.
Each course was unique, balanced and extremely tasty.
The waiters and waitresses were very impressive and efficient. Susan was our waitress and she was so sweet.

Stayed: December 2017, travelled as a couple
1  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018

I spent 8 days from December 18th and this the second Christmas I have had at the Belmont . The food was perfect from breakfast to dinner in the evening. The Staff are perfect in a way that other Hotels could learn much. Courtesy is number One from the top throughout the Hotel. This is not a Hotel it is a Palace. Thank you I have booked for next year.

Room Tip: All rooms are quality
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  • Stayed: December 2017, travelled as a couple
    • Location
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1  Thank altaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belmond Reid's Palace

Address: Estrada Monumental 139, Funchal, Madeira 9000-098, Portugal
Phone Number:
Region: Portugal > Madeira Islands > Madeira > Funchal
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Funchal
#2 On the Beach Hotel in Funchal
#2 Family Hotel in Funchal
#3 Spa Hotel in Funchal
#5 Luxury Hotel in Funchal
#5 Romantic Hotel in Funchal
Price Range: R 4 211 - R 7 567 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Reid's Palace 5*
Number of rooms: 158
Official Description (provided by the hotel):
Set on cliff tops overlooking the Bay of Funchal and the Atlantic Ocean, this legendary hotel has, for over a century, been a standard-bearer for excellence. The hotel is located on 10 acres of subtropical gardens, boasts enviable access to the sea and is within walking distance of Funchal's shops, restaurants and night-life. With its reputation for excellence and discreet service, Belmond Reid's Palace is the ideal place at which to relax and be pampered. ... more   less 
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Also Known As:
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal

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