This is an expensive but very good hotel. We were disappointed with archaic plumbing but the service and character were fine. However. All the “in-house” prices were ridiculous. Bar prices were way above the norm for five star drinking. Tea at 5 euros a cup?
The biggest disappointment was the one Michelin star restaurant. We enjoyed the tasting menu although other guests felt that it was pretty average (different night). The cost was pretty much the same as Alain Ducasse at the Dorchester!
Guests voted with their feet and ate / drank elsewhere.
The concierge service was well below average with indifference and misleading information.More