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Belmond Reid's Palace
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Reviews (1 608)
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All reviewsvilla ciprianiafternoon tea on the terracechampagne buffetcharming roomcocktail barbest hotels in the worlddinner dancefree soft drinksjacket and tiewinston churchilldeluxe roomcliff toptennis courtsdress codebreakfast roomluxury hotelthe general manager
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Reviewed 14 January 2018

Great hotel with an breathtaking lovely garden and surroundings. Location of the hotel is perfect - great sea-view and just next to Funchal.
Nice big rooms and great bathroom with all you can dream of.
Very helpful and friendly staff.
Breakfast is fantastic.

Room Tip: Pick a room at garden level in the old part of the hotel
  • Stayed: January 2018, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank baar2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this reviewResponded 2 weeks ago

Dear baar2018,

Thank you so much for taking the time to share your review, and for your constructive feedback.

I am pleased to read that you enjoyed your stay with us, and I would like to take this opportunity to pass all our appreciation for having chosen our hotel.

We all hope to have the pleasure to welcoming you back soon to the Belmond Reid's Palace.

Ciriaco Campus
General Manager
Belmond Reid's Palace
Madeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2018 via mobile

New Years Eve at Belmond Reid’s Palace was a once in a lifetime event.
The cliff side location was phenomenal to see the view of Funchal as the sun fades.
Service at Reid’s was superb and highly skilled. The decor and furnishings are steeped with history. It has a unique charm and is one of Madeira’s most iconic hotels.
The gala dinner started with champagne and canapés on the world famous terrace.
We ate in The Williams suite which was a stunning room which had been beautifully decorated for Christmas.
The menu was exceptional and the wines were beautifully paired to give maximum taste.
Each course was unique, balanced and extremely tasty.
The waiters and waitresses were very impressive and efficient. Susan was our waitress and she was so sweet.

Stayed: December 2017, travelled as a couple
1  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this reviewResponded 2 weeks ago

Dear Karen B,

Thanks a lot for your renewed preference.

I would like to thank you very much for taking the time for sharing your review, and above all I would like to thank you, also on behalf of all the Belmond Reid's Palace Team for the words of vote you reserved to us. These type of comments are indeed the greatest motivation and payback for the efforts we undertake to walk the extra mile to satisfy our guests.

We all look forward to welcoming you back soon.

Best regards,

Ciriaco Campus
General Manager
Belmond Reid’s Palace
Madeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018

I spent 8 days from December 18th and this the second Christmas I have had at the Belmont . The food was perfect from breakfast to dinner in the evening. The Staff are perfect in a way that other Hotels could learn much. Courtesy is number One from the top throughout the Hotel. This is not a Hotel it is a Palace. Thank you I have booked for next year.

Room Tip: All rooms are quality
  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank altaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this reviewResponded 2 weeks ago

Dear altaurus,

Thank you very much for choosing our hotel and for sharing your feedback!

We have all been flattered by your kind words. It is indeed a great pleasure to receive these words of vote, which without any doubt are the spring that pushes us all to do our utmost to please our valuable customers.

We all hope to have the pleasure to welcoming you back here to the Belmond Reid’s Palace, in a not too far future.

Wishing you all the best, we remain, with our kindest regards,

Ciriaco Campus
General Manager
Belmond Reid’s Palace
Madeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018

Reid's is if anything better than ever, difficult as that may be to credit. The epitome of an old fashioned Grand Hotel. Comfortable rooms, excellent dining, immaculate service, helpful concierges. We will return.

Room Tip: Most rooms have a sea view
  • Stayed: December 2017, travelled as a couple
    • Value
    • Service
1  Thank andblake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this reviewResponded 2 weeks ago

Dear andblake,

Thank you very much for visiting us and for your nice comments, we are glad to read that we have been able to meet your expectations.

We hope to have the pleasure of welcoming you back here to the Belmond Reid's Palace in the near future.

Ciriaco Campus
General Manager
Belmond Reid’s Palace
Madeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2018 via mobile

Wonderful lunch by the pool at Reids with a trio of classical musicians playing throughout. Buffet lunch with lobster, foie gras, scallops, lots of salads and also delicious puddings. A swim in the pool before lunch was essential as the weather was like summer. Staff as usual very friendly and helpful, gave us a fabulous table.

Stayed: January 2018, travelled with family
Thank AdventureWalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CiriacoCampus, General Manager at Belmond Reid's Palace, responded to this reviewResponded 2 weeks ago


Dear Adventure Walker,

Thank you very much for your valuable comments.

We are pleased to learn, that you had an enjoyable experience with us, we thank you for visiting us and for sharing your experience.

We look forward to welcoming you back to the Belmond Reid's Palace.

Best regards,

Ciriaco Campus
General Manager
Belmond Reid’s Palace
Madeira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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