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All reviews lisbon airport an early flight walking distance from the airport great airport hotel free shuttle shuttle service toilet and shower next morning frosted glass late arrival sleeping area outdoor pool an overnight stay stayed one night rental car airport shuttle family room
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Reviewed 7 September 2018 via mobile

Firstly, this hotel is not and average priced airport hotel. Its prices are comparable with hotels in centre of lisbon, the accessibility from the aiport is the only thing that can be considered.
We arrived at 11pm, check in took half an hour because of lack of experience from receptionist, we had a six month baby and they didnt seem to care and try to do it quicker.
Asked for a kettle, it was delivered promptly, but it was a 3 point plug, which is not available in the room. Asked to change twice, but no one apperared or called back.
Asked for toothbrush and other sanitary items because there was only one ser for one person, we were a family of 3..... called them three times, got told by RECEPTION THAT THEY WILL LET THE HOUSEKEEPING KNOW, but doenst guarantee, if not delivered just call back.... so that made us calling three times and no result!!!!
I think that the management should care a little more about these small details, its not just location that matters!

Stayed: September 2018, travelled with family
1  Thank paul s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaniaCosta_2014, Gestor de Relações com o Cliente at TRYP Lisboa Aeroporto Hotel, responded to this reviewResponded 14 September 2018

Dear Mr. Paul S,

Thank you for choosing Hotel Tryp Lisboa Aeroporto for your stay.

Our management appreciate your coments that helps to improve our services.

We inform you that we have counter especially for priority guests and we are sorry that our colleague didn't notice since they were attending other clients, We hope that you gave us another opportunity and stay once again with us in order to enjoy all the amenities that we have especially for children.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018 via mobile

Quick pit stop overnight for connecting flights. The tryp is extremely handy as it’s at the airport front door.
As always a friendly welcome. Rooms are comfortable and spacious. Bar has a good selection of snacks at a reasonable price

Stayed: September 2018, travelled with friends
Thank julesm13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2018

The TRYP Lisbon Airport is just what you need when you are on the move. When you have travel arrangements on your mind the TRYP is one less thing to think about. The property is well maintained and comfortable. The staff without exception were friendly and seemed genuinely please to be of service. The restaurant provided good food and wine in a pleasant environment. We had a problem with a TV remote and while it could not be immediately fixed, the staff were very responsive and did there best to resolve the problem. Can’t really ask for more. The shuttle bus to the terminal in the morning was a great help, as was the very early start to breakfast. It’s like this hotel have actually given some thought to what travellers need and work to ensure they deliver. A great example to many other hotels who don’t really understand this. Well done.

Stayed: August 2018, travelled as a couple
Thank TimOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2018 via mobile

What a fabulous property. Very friendly staff, great setup and decor, beautiful spa/pool/Turkish baths. So convenient! Shuttle service every 20 mins drops you door to door in 5 mins +/-. Dinner and breakfast were delicious.

Stayed: September 2018, travelled as a couple
Thank ectravelerNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaniaCosta_2014, Gestor de Relações com o Cliente at TRYP Lisboa Aeroporto Hotel, responded to this reviewResponded 4 September 2018

Dear Mr./Mrs. EctravelerNewYork,

Thank you for staying with us and for sharing your experience at the Tryp Lisboa Aeroporto.
It was pleasure to know that your stay exceed your expectations.
We will gladly welcome you once again at Tryp Lisboa Aeroporto.
Best Regards,

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Reviewed 29 August 2018 via mobile

Excellent rooms, great breakfast, prompt shuttle. Attentive service at checkin. Good security. The only issue we had was bar service - our waiter was good, but he had too much to do and the two employees behind the bar did nothing but talk to each other.

Stayed: August 2018, travelled as a couple
1  Thank SMA51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaniaCosta_2014, Gestor de Relações com o Cliente at TRYP Lisboa Aeroporto Hotel, responded to this reviewResponded 4 September 2018

Dear Mr./Mrs. SMA51,

Thank you for taking the time to write a review.
We look forward to seeing you again in the near future.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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