Today when we came from outside at 16:30. There was a staff coming out from my room and I also heard the toilet flushing sound. The black woman didn’t have any cleaning tools with her so I guessed she is not the cleaning lady but who is she?
I reached out the reception Andre. He is not willing to help and seem it’s nothing at all. He asked me to go back to my room and someone will go to my room to explain.
I’ve been waiting for 2 hours and no one came. I reached out Andre again and he told me there was no cleaning lady at that time but cannot explain who is the black lady.
With his lazy attitude, Andre tried to call house keeping manager but she won’t show up until 8pm.
In fact, they don’t care any security for you. And they don’t care who came to your room and see if anything missing. It should not be the 5 star hotel attitude. Very disappointing More
- Free Wifi
- Room Service