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2 - 7 of 29 reviews
Reviewed 16 October 2017

went with a group pilgrimage. Friendly, polite & helpful staff.
Hotel was clean & comfortable. (saw one ant!) --- free wifi
Plenty of hot water, good bathroom with toiletries. Rooms cleaned every day. Clean towels etc
Breakfasts always had good selection (hot & cold - self service)
Front desk 24 hours
Overall a good experience. I would book again.Good value for the price.

Room tip: if you are not happy with your room ask to change. Staff were helpful doing this with some of our group
Date of stay: October 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank m0nmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017

Stayed last week. Little to no choice at meals. Our dessert one night was a meagre slice of pineapple - probably cost about 2 cents. No veg served with main meals and one evening I'm sure it was the leftover cold meat from breakfast.

Date of stay: August 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
4  Thank beanz58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017 via mobile

The worst hotel. The breakfast was limited and disgusting. There were ants all over the bathroom. I got more than 300 bed bug bites. Wouldn't recommend this infested place to anyone. After complaining about the bugs and showing the reception staff the bites they just changed the sheets without moving me and my 3 year old from the room

Date of stay: August 2017
Trip type: Travelled with family
2  Thank Elvira K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2016 via mobile

Despite having a prior booking few of my group members have to wait for a key until 5 pm after our arrival at 2.30pm. We had tough time . Some of us needs put baggage in other team members rooms and also needs to wait till those keys are given.

Staff also dint allow us to have an early breakfast at 6.30am. Instead they ask us to have breakfast at 7 am. As we have a journey to madrid on same day, we felt we wasting our morning golden hours because of the above

Date of stay: May 2016
Trip type: Travelled with friends
2  Thank Reji Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2016 via mobile

Nice quiet hotel only 5 minutes from the Basilica. Good selection of breakfast in a buffet layout. Nice evening meal also. Staff very helpful. Lovely walks and nice shops in the area if you venture out. Good place for the family and couples alike. Very busy hotel but great for service.

Date of stay: January 2016
Trip type: Travelled with family
1  Thank Getmetothehotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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