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Reviewed 24 October 2016 via mobile

Clean, modern, terrific breakfast buffet.
Expect a ten minute walk to the center of town. They were wonderfully helpful when I needed the use of their computer in the business room.
The hotel is good, but the town itself, not worth a stop.

They jumped on the idea of using a couple of canals as a tourist attraction to bring more income to the area. Colorful gondola type of boats, that don't offer much in the way of interesting things to look at.

Date of stay: October 2016
Trip type: Travelled with family
Thank Homegirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Gestor de Relações com o Cliente at Melia Ria Hotel & Spa, responded to this reviewResponded 23 December 2016

Dear Mrs. Homegirl1,

Many thanks for your kind comments, particularly in regards to our Staff.

Thank you for having taken the time to share your comments with us concerning your recent stay at Meliá Ria Hotel and Spa.

We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International.

We remain at your disposal for any further queries.

Best regards,

Eliana Alves
Guest Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2016

Our first time in Aveiro and we picked a peach of a hotel to spend 8 days here. Quite handy for the rail station and located on the ''Lago da Fonte Nova'' (The newly sourced lake) adjacent to the gorgeous council offices located in a beautifully refurbished ceramics factory. The walk into Aveiro from the hotel is a delight, either along the canal watching the boats or indeed by passage on one of the boats. Many good things to happily report - the staff are very pleasant and efficient and this goes throughout the hotel. Our one meal in the restaurant was a most pleasurable experience with a charming young lady server. The maids are efficient and friendly. The décor to the hotel is very attractive, the reception, bar, lounge and restaurants all spacious and comfortable. The rooms have pretty much everything you need too - safe, comfortable bed, free toiletry items, smart TV (with charging points for your items), lots of storage space, large enough bathroom (albeit with a leaking shower screen), openable windows and some carpeting. The refrigerated mini-bar is sparsely stocked, but is useful for your own food and drink. Sadly the doors do not have self-closing devices and quite a bit of noise from inconsiderate guests slamming their doors. The biggest noise problem is from an area to the ground floor where the piano is positioned at the base of an enormous space that rises to the top of the hotel. Doesn't matter where you are, any noise from that area rises throughout and finds you. A wedding reception on our first night was intensely noisy, whilst other 'musical' exploits on a further 3 evenings were not overly appreciated as the clock reached the late hours (especially as the ducks outside joined in around then). The railway line is close by and noisy freight trains do run at irregular hours. We did buy ear plugs to assuage the noise, happily they did improve things. This noise factor is the only thing that keeps us from rating this hotel as excellent, but as it seems this function area is quite often used it does affect the overall experience.

Room tip: Rooms overlooking the lake and to a higher floor seems best.
Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Anyportman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Gestor de Relações com o Cliente at Melia Ria Hotel & Spa, responded to this reviewResponded 23 December 2016

Dear Mr. Anyportman,

Many thanks for your kind comments, particularly in regards to our Staff.

We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International.

We remain at your disposal for any further queries.

Best regards,

Eliana Alves
Guest Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2016

There's no avoiding saying something about the location of this hotel. It looks good, perched over the end of the canal that runs through town, with the gloriously restored ceramics factory opposite. The tremendously popular boats cruise past all through the day and there is a good vibe about the area. The pleasant walk into the centre takes no more than 10 minutes past the big shopping mall (with food court) then into where the action is, with plenty of cafes and restaurants and a good atmosphere with plenty of Portuguese visitors.
The staff were helpful and efficient, the rooms and public spaces all open, bright and clean. The buffet breakfast was good with some decent cakes. Coffee from the urn was passable but there was an espresso machine alternative, which was welcome.
Didn't dine at the hotel as there were so many alternatives in town, but used the bar. This was the only fault - it was a bit chaotic because the bar staff had to serve the (busy) restaurant as well. They also had to go to reception for change, which slowed things down and led to long waits.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank widdowson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Gestor de Relações com o Cliente at Melia Ria Hotel & Spa, responded to this reviewResponded 22 December 2016

Dear Mr./Mrs. Widdowson,

Thank you for having taken the time to share your comments with us concerning your recent stay at Meliã Ria Hotel and Spa.

We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International.

We remain at your disposal for any further queries.

Best regards,

Eliana Alves
Guest Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2016

Nice place to stay, just outside of downtown Aveiro , a short walk along the canal to the center of the old town where you can do some shopping and dinning.
The rooms were spotless, one of the cleanest rooms I've stayed in, a bit ultra modern for my taste but never the less very comfortable and clean.
This hotel has on site parking (underground garage) and plenty of free street parking right outside the entrance.
It has good eating accommodation, their breakfast has plenty to choose from, the dinner menu is limited but very good and reasonable.
Great place to stay when you're in the area.

Date of stay: September 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Tracker129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Gestor de Relações com o Cliente at Melia Ria Hotel & Spa, responded to this reviewResponded 22 December 2016

Dear Mr./Mrs. Tracker129,

We would like to express our gratitude for selecting our hotel for your stay in Aveiro.

Thank you for your comments, which will be taken into maximum consideration.

Your suggestions are very important, they help us to review and improve our services.

In the meantime, if we can be of any further assistance, please do not hesitate to contact us.

Looking forward to seeing you at our hotel or at another Meliã International Hotel.

Best Regards,

Eliana Alves
Guest Manager

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Reviewed 20 September 2016

Perfect place to stay in Aveiro.
Just a few steps away from the city center with a "lake" from the Ria de Aveiro.
Excelent rooms, and good breakfast.
Excelent location, close but not in the main street.
With the usual Melia charm.

Room tip: Ask for the view to the "Lake".
Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Antonio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaRia, Gestor de Relações com o Cliente at Melia Ria Hotel & Spa, responded to this reviewResponded 22 December 2016

Dear Mr. Antonio P,

Thank you for having taken the time to share your comments with us concerning your recent stay at Meliã Ria Hotel and Spa.

We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International.

We remain at your disposal for any further queries.

Best regards,

Eliana Alves
Guest Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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