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“still waiting for refund of security deposit no...”
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Review of Casa Sol

Absolute Beach front Villa
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Absolute Beach front Villa
Only Minutes Walk to the Beach Ocean & Beach Views
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Average
2 reviews
Absolute Beach front Villa
Only Minutes Walk to the Beach
Ocean & Beach Views
Large Verandas
Luxury Beach Front Villa
Large Verandas
Spacious Terracing
Alfresco Sea View dining Vernadas
Spacious Terracing
Living Room leading to Sea View Balconies
En-Suite Bedroom
En-Suite Bedroom
En-Suite Bedroom
Shower Room
En-Suite Bathrooms
En-Suite Bedroom
Equipped Kitchen
En-Suite Bathroom
Dining Room
Poolside Gate leading to the Beach
2 Quality Beach front Restaurants on the beach
Fresh Fish Daily
Sports Activities on the Beach
Ponte da Piedade, only minutes from the Villa
Porto de Mós Beach Sun Rise
Lagos Town Center nearby & can be walked to
Lagos Centers Many Restaurants
2 Quality Beach Front Restaurants only a short walk from the Villa
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Overview
Villa -
5 Bedrooms, 5 Bathrooms, Sleeps 12
Lagos, Faro District, Algarve

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
joanneshu...
Worcestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“still waiting for refund of security deposit no response to our e mails”
Reviewed 21 September 2016 for a stay in August 2016
1
person found this review helpful

had a good stay .very basic supplies of loo rolls ect considering there were 10 of us .disappointed about not receiving our deposit back just a warning to others .have supplied all my fathers bank details for refund to no avail .shame lovely villa but dissatisfied with no response from owner .

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: spacious
Liked least: no deposit back .pool in shade a lot of the time
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
Reviewed 17 November 2011 for a stay in October 2011
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Close to Beach
Liked least: Ant invasion
Travelling group: Family with Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Recommended for:
Older travelers
  • Was the property as advertised?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
8 Dec 2011
Sorry to read this, someone should have been there to change the light bulbs, this is normally done before each new client arrives. With regard to pool heating to my knowledge the heat pump was working 22hrs per day for your entire stay so if my end of month bills say otherwise you will be refunded. Having lived in Portugal for over 20 years all I can say is that ants do seem to find a way in at the end of the summer in certain properties, its not very frequent but occasionally this does happen, if we had been informed of this our maids would have dealt with this immediately. Sorry again for the inconvenience caused. The dishwasher is working and the door has been repaired from the previous guests use. Also restaurant "O Antonio" has re-opened (26/10) & opened another quality restaurant within a short walk as well, therefore, including Vivenda Miranda, we now have 4 restaurants within walking distance. A car is recommended (as per the website location map) however taxis are frequent, buses are every 20mins & the beach is almost on the doorstep. Plus our emailed key/location map shows the Mini Market Eurika which is much closer than Intermarche supermarket. Thank you for this feedback, we will do better in 2012 & we are currently sorting our any/all of the seasons repairs necessary on all of our beach front properties including adding en-suites to the annexes
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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