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All reviews health club bedroom townhouse the olive tree restaurant pool bar jasmine bar kids club shuttle bus pool view self catering swimming cap sauna and jacuzzi shuttle service tennis courts bed town house high standard local beaches main restaurant
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Reviewed 7 December 2017

English a bit longer down.
Vale er absolutt vært et hotell vi ha gledet oss til å besøke. Dette var tredje gangen og siste gangen ihvertfall på en stund.
Vi hadde i år som tidligere en leilighet mot bassenget og leiligheten er super og godt utstyrt. Litt støy fra bassenget på dagtid, men det er positiv støy. Tåler du ikke denne type støy så er det mange andre rom å velge i.
Så hvorfor bare 3 av 5.
Mat og service.
Frokosten er utrolig enkle til å være på et slikt sted som Vale. Grei nok men ikke særlig spennende. Også virker det som at de er underbemannet eller jobber tungvint. Kommer du siste halvtime før de stenger så er det ingen som "ser" deg. Du må ha tak in en servitør som kan gjøre klart et bord til deg. Virker rett og slett som de er lei, for å få et smil for eksempel så satt langt inne.
Så den dagen vi kom så fant vi ut at vi tar oss en tur på uterestauranten. Den var halvfull og det var kun ett bord som var ryddet. Vi satt oss bare ned med dette bordet og tenkte at vi skulle bare sitte der til noen ble oppmerksom på oss. Vi satt i 37 minutter før en av kelnere lurte på om vi hadde fått bestillt. Det kom flere etter oss som måtte vente på at bordene ble ryddet. En så enkelt ting som at de tar med seg skitne ting fra forlatte bord burde være en selvfølge. De dagene det var tema-mat kvelder så fikk du ikke pizza f.eks. Vi har vært der tre år på rad. Elsker hotellet og beliggenheten (rolig omgivelser) Meget bra Spa har det vært hvert år. Men hvorfor de ikke har fokus på restaurantene skjønner jeg ikke da dette er blitt vesentlig dårligere hvert år.
Så Vale er ikke lenger vårt førstevalg og jeg trur det blir lenge til neste besøk.

Vale has certainly been a hotel we have been looking forward to visiting. This was the third time and last time at least for a while.
We had this year as before an apartment facing the pool and the apartment is super and well equipped. Slight noise from the pool during the day, but there is positive noise. If you do not tolerate this type of noise then there are many other rooms to choose from.
So why only rate 3 out of 5.
Food and service.
The breakfast is incredibly simple to be in such a place as Vale. Fair enough but not very exciting. Also, they seem to be understaffed or work cumbersome. If you arrive in the last half hour before they close, no one sees you. You have to grab a waiter who can make a table ready for you. Its hard to get a god morning or a smile.

So on the day we arrived we found out that we were going to take a trip to the outdoor restaurant. It was half full and there was only one table that was cleared. We just sat down with this table and thought we should just sit there until someone became aware of us. We sat for 37 minutes before one of the waiter wondered if we had been ordered. There came more after us who had to wait for the tables to be cleared. Such simple things like taking away dirty things from used tables should be a easy matter of course. Those days there were theme-food evenings, you did not get pizza or a sandwich for example.
We have been there for three consecutive years.
Love the hotel and its location (quiet surroundings)
Very good Spa has been there every year.
But why they do not focus on the restaurants I do not understand when this has been significantly worse each year.
So Vale is no longer our first choice and I think it will be long for the next visit.

  • Stayed: June 2017, travelled with family
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1  Thank Odd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2017

Bathroom doesnt fel clean and fräsch, floor and tills round bathtube not ok, we ned morse light for ex Reading, equipment in kitschen is to few you needto run dischwashing machine every dag! But we love the house and surendings as well as distanserar for good golfing.

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank carlaA668NV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2017

We feel at home at Vale dOliveiras A beautiful place to visit with an excellent staff givning us a professional service. We spend two months a year since many years. We are always looking forward to come back.

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank 987leifk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2017

We stayed here in August this year for our 6th year in row (& have booked again for next year). Whilst the hotel does not have the sea views of some other Algarve resorts and is situated inland, the staff are very helps & friendly, the accommodation is spacious & good quality, all making for a relaxing holiday.

  • Stayed: August 2017, travelled with family
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Review collected in partnership with this hotel
Thank Fiona W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vale O, Manager at Vale d'Oliveiras Quinta Resort & Spa, responded to this reviewResponded 21 November 2017

Dear guests,

it´s a true pleasure to know that after the 6th visit, our facilities and staff still manage to make you feel so special!

This is a great team achievement and we are happy that you are coming back again in 2018.

Looking forward to welcome you again next August.

Kind regards,

Eduardo Peregrino
Operations Manager

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Reviewed 14 November 2017

We will return for another holiday some da as we enjoyed the peace and quiet of the resort offers which is what a holiday is all about. its location is central to the Algarve which means travelling to places is convenient and not too far.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with this hotel
Thank Mr D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vale O, Manager at Vale d'Oliveiras Quinta Resort & Spa, responded to this reviewResponded 21 November 2017

Dear guest,

we are very pleased to read that you enjoyed our resort so much and that you are considering coming back again.

The peace and tranquility are in deed one of our biggest assets.

We look forward to see you soon again,

Kind regards,

Eduardo Peregrino
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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