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Front & Pool
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Front & Pool
Pool Area Lounge To Pool & Gardens
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7 reviews
Front & Pool
Pool Area
Lounge To Pool & Gardens
Open Plan Lounge / Kitchen
Open Plan Dining / Lounge
Dining Area With Views To Gardens & Pool
Villa Outside With High Walls And Fully Alarmed
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Villa -
4 Bedrooms, 3 Bathrooms, Sleeps 9
Albufeira, Faro District, Algarve

Reviews from our community

Average - based on 7 reviews
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Reviews from our community

Date | Rating
  • Dutch first
  • English first
  • Any
English first
Dutch first
English first
English first
Lynn H
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Had its highs and lows!”
Reviewed 22 June 2015 for a stay in June 2015
people found this review helpful

I stayed in the villa recently with my husband and 3 year old daughter. First impressions were very good apart from an unpleasant smell in the living room area and the bathrooms. By the next morning the smell in the living room was so strong we had to buy products and mop the entire living area, this had to be repeated several times throughout our stay. It smelt like dog or like a dirty mop was used on the floors, also we had to put product down the toilets as they did not smell fresh when we arrived.
The kitchen was well stocked, unfortunately cooking was a nightmare as you could only use 1 ring at a time, I had 1ring and the grill on and the electric kept tripping, it was very stressful to say the least and cooking a family meal became a chore! I cannot see how it would be possible to cook a meal for a larger group of people (the villa apparently sleeps up to 7 people).

One thing we love to do as a family is have our dinner al fresco, however this was not possible as the pool area was very dark in the evening as the solar lights were very dim and the pool light was broken! We told the manager about this on the Saturday morning but it was Tuesday evening before he could get an electrician free (the manager explained that electricians are in short supply, especially at the weekend), however he did manage to fix it. The result was it did improve but was still a bit dark so we had to place the dining room light out on the pool terrace using an extension lead (the bulb was smashed inside and full of bugs, had to clean and buy a new bulb ),
Although it's not advertised with maid service I was surprised that the towels and bed linen were not changed during our 10 day stay? Also the pillows were very flat/thin (had to bunch them up under head every night) and mattresses had toppers on them which slid about which was quite annoying!
Also having a young child we tend to stay in at night so tv is an important feature and the villa was advertised as having English channels, this is very misleading as there was only 1 English-speaking channel (not a uk channel). We had to rent a digital box at a cost of 35 euros so I think this should be made clear in the villas description.
I am aware this review is very detailed but it is an honest and frank account warts and all! I have stayed in many villas and it's not difficult to rectify the majority of these issues, I hope the manager willl treat this review in a positive way and uses it to correct the issues.
All in all we did enjoy the villa despite these issues and the manager Dale was very accommodating, just think the description needs tweaked and the cleaners need to up their game.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: Modern open plan living area
Liked least: Pool area too dark after sundown
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Jun 2015
Good afternoon,
We are glad you had a good time and we apologise for the pool light not working and we repaired this as soon as it was possible as the previous clients had not told us it was not working, but the back of the property as lighting around the bbq area which i did point out,electricity tripping out in Portugal is normal if using a lot of items at once expecially the air-con and a few kitchen items which take a lot of power, We do only do entrance / exit cleans but leave spare linen and towels for changes, i do not know what the smell was as i came there a few times and didnt smell anything,maybe the outside drains with it being hot and the way the wind was blowing,All the best, Dale
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ruben B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2018 for a stay in August 2018
Google Translation
person found this review helpful

Would you recommend this hotel to a friend?   Nee.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 Sep 2018
Good afternoon Ruben,
The rules and regulations are stated because you were a young group and we would not have to state these for families as they have common sense and good manners including thinking about your neighbours who are not here to party, you obviously have none, as you said you had loud music and parties and people back anyway, Because of guest like you, we are not accepting anymore male only groups especially from Holland as you give your country a bad name, Others groups looking to come to hear to party and ruin other people holidays, please find another property, Regards, Dale
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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