I would recommend staying here. It is extremely good value, very clean and perfect for a stay in Evora. However the morning we were leaving we returned to the hotel to find our room door wide open and the cleaning staff had plastic bags on the ground and towels on the floor. I double checked with the staff at reception and the check out was 12 pm. It was 11.15 when I asked. I was told in a gruff manner by the receptionist that if there aren't any bags in the room the staff assume that you are checked out. I suggested that I had rented the room until 12 and that perhaps in future they should wait until after 12 and the receptionist started to argue with me. Her male colleague joined in and then suggested I could use the room. Neither of them apologised for the blunder.
The way I was treated was unacceptable and therefore you need to be aware that if you stay in this otherwise very good hotel your treatment could potentially be well below par.More
- 011 351 308 812 778
- Email hotel
- Free Wifi