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All reviews relaxing space choice at breakfast indoor pool converted convent great hotel reception town
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5 - 10 of 214 reviews
Reviewed 28 February 2020

Staff are 5* they are so friendly and helpful, and clearly very proud of their hotel /Town.
We loved the historical theme and especially the references to the building's former use.
Pool area is a very calming and relaxing space, though the water is a little cool! We didn't get the indoor pool, so can't compare
The gardens and plant scheme looks great - will be interesting to see how it matures.
All in all a good bet for a pit stop or short break in a fascinating little town - we loved it and would recommend

Date of stay: September 2019
Thank 62wendy62
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VilaGaleHotels, Manager at Vila Gale Collection Elvas, responded to this reviewResponded 30 April 2020

Dear Wendy,
Let us express our gratitude by thanking you for sharing your positive opinion. We hope to host you in the near future, here or in other Vila Galé Hotel in Portugal or in Brazil. Best Regards,
Nelson Pinto Ass.Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2020 via mobile

Stayed for one night in February, could not fault this hotel, the staff were all friendly and nothing was too much trouble. The food in the resturant was superb. Great value for a decent hotel. Central location in Elvas. Parking available for €7.50.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank Bob M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VilaGaleHotels, Manager at Vila Gale Collection Elvas, responded to this reviewResponded 30 April 2020

Dear Bob M,
Let us express our gratitude by thanking you for sharing your positive opinion. We hope to host you in the near future, here or in other Vila Galé Hotel in Portugal or in Brazil. Best Regards,
Nelson Pinto Ass.Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2020

Great location, very close to many historical sights. Great room, very spacious, spotlessly clean. Great breakfast. Friendly, helpful staff, both at reception and in the restaurant at breakfast. Spa wonderful and the massage I had was fabulous. I would highly recommend.

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
1  Thank Aftina3946
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VilaGaleHotels, Diretor-Geral at Vila Gale Collection Elvas, responded to this reviewResponded 1 February 2020

We would like to thank you for sharing your comments about your recent experience in Vila Galé Collection Elvas. We are glad to know that you enjoyed the hotel staff, facilities and our location.
Your comments are an important tool, once it help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed our guest's expectations.
We hope to receive you in the near future in this or in other Vila Galé Hotel in Portugal or in Brazil Best Regards, Tiago Gomes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2019

We’ve never been to Elvas and our friends recommended staying there. The hotel they used on a previous trip was sold out. They booked Vila Galé and it was a complete surprise. Mariana checked us in and escorted us to our beautiful room. The property itself is a converted convent but in a modern way. The employees went way beyond their actual duties, from the regular employees to the management staff. We only stayed one night but will return soon and stay for a few days. The town and hotel are worth it. Highly recommend staying here.

Date of stay: October 2019
Trip type: Travelled with family
2  Thank Javier P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VilaGaleHotels, Gestor at Vila Gale Collection Elvas, responded to this reviewResponded 1 November 2019

Dear Javier P,

Thank you very much for your kind comments about your experience in Vila Galé Collection Elvas.
It is a pleasure to read your comments. Let us express our gratitude by thanking you for sharing your positive opinion, especially regarding to our Team.

All the staff team of our hotel are very proud of the result of their work and the satisfaction of our customers, which further motivates us to continue to do our best to be "Always Close to You" and exceed your expectations wherever possible.


We hope to receive you in the future in this or in other Vila Galé Hotel in Portugal or in Brazil.

Kind Regards,

Catarina Fonseca
Assistant Manager

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Reviewed 10 August 2019

Great recuperation of an ancient monastery.
Great views
Great breakfast
Good tips from the reception girls for dinner
Beautiful pool with too fresh water (cold!)
You must make a tour freely in hotel. You ll find corners and balconies that you will not forget

Room tip: 203 - great view possible to extra bed
Date of stay: July 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank Pacmelo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
VilaGaleHotels, Diretor-Geral at Vila Gale Collection Elvas, responded to this reviewResponded 25 August 2019

Dear Pacmelo,
Thank you very much for your kind comments about your experience in Vila Galé Collection Elvas.
It is a pleasure to read your comments. Let us express our gratitude by thanking you for sharing your positive opinion, especially regarding to our hotel facilities, like the room, breakfast and the hotel location.
All the staff team of our hotel are very proud of the result of their work and the satisfaction of our customers, which further motivates us to continue to do our best to be "Always Close to You" and exceed your expectations wherever possible.
We hope to receive you in the future in this or in other Vila Galé Hotel in Portugal or in Brazil.
Kind Regards,
Belmiro Pinto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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