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Wikus V

Not family friendly

Review of Palm Valley Inn
1.0 of 5 bubblesReviewed 17 Dec 2015
We booked a family weekend away in December at Palm Valley Inn. On arrival we were quite happy with our choice. Nice large apartment. The problem started the first afternoon when the kids wanted to go and have a swim. The Sundowner Bar next to the pool were filled with intoxicated revellers which we quickly figured came off the street to drink there. We saw this with our own eyes as the access gate is situated right next to the pool so we saw how the security guard allowed external visitors in off the street to come and drink at the bar. This was in direct violation of the establishment's own rules which stipulates that 'no day visitors' are allowed. I complained to the manager who promised to have them removed which he promptly did. So we went down to the pool with the kids and had about 10 minutes of peace and quiet before the people off the street started filling up the bar area again. This happened every afternoon of our four-day stay. The long and short of it is that this makes the environment not only unsafe but also very unfriendly to women and children. If you are looking for a safe, relaxing family getaway look elsewhere.
Date of stay: December 2015
Trip type: Travelled with family
4.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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    Reviews (42)
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    22 - 27 of 42 reviews
    Reviewed 15 August 2015

    All comments are aimed at room 8. Initially I was impressed with the lodging, clean and tidy. However, the couchs were dirty, and merely covered with checked material throw. Crockery was chipped. Quoted price was R1350,00 but once I queried having paid only R1800,00/weekend on my previous visit, the price dropped to R900,00!

    Date of stay: August 2015
    • Trip type: Travelled with family
      • Sleep Quality
      • Cleanliness
      • Service
    2  Thank VernaB874
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 22 June 2015

    My experience with the staff was really good. Value for money is ok. I was, however, disappointed with the barbeque facilities. There was no proper utensils and the outside chairs are uncomfortable to say the least.

    Date of stay: June 2015
    1  Thank Wim_traveler
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 20 May 2015 via mobile

    The Inn is a great place to stay. We enjoyed our stay there.
    The room was great and spacious. It was clean and tidy. The service was also good.
    Housekeeping came by daily to clean everything out. And its locates just right. Its close to the Hartbeespoort Dam and the Cable Way.
    An all round good experience.

    Date of stay: April 2015
    Trip type: Travelled with family
    1  Thank Nollyb_Madai
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 10 May 2015 via mobile

    I'm sure this use to be a 3 star but we felt that it isnt anymore, broken and dirty shower, very dirty walls and couches covered with piece of material to hide dirty marks.
    Noisy neighbors and dogs across the road kept us up.

    Date of stay: May 2015
    Trip type: Travelled with family
    2  Thank Carel H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 7 April 2015 via mobile

    We were a bit disappointed in the stay as we were in room 20 which has got a view to the swimming pool, but at night when you are trying to sleep the bar at the swimming pool is just not a good idea for someone that would like to sleep before 12 at night. I just couldn't bare the noice from the bar when trying to get some sleep.. Not a good idea.
    Another point that wasn't good is the shower is terrible! Warm water comes out very little at a time, so no nice warm shower before going out or going to bed.

    Date of stay: April 2015
    Trip type: Travelled with friends
    3  Thank Claudia S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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