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Caryn A
Johannesburg, South Africa

Palm Valley 3 Star *** not even close to 2**!!

Review of Palm Valley Inn
2.0 of 5 bubblesReviewed 02 Aug 2011
This was not a good venue for a holiday. It is basically a cluster house complex with a few rooms for guests. Photos were extremely deceptive!!

The room was dirty, the couches were stained and filthy, when we went back to reception, the staff fully expected us and gave us the cleaner room without even waiting for us to show them. They said the started cleaning couches etc and didn't get to our room. why would they give it to us in the first place?? unknown....

Although there were small fan heaters in the guest house, it was freezing and there were no extra blankets provided (except the thin duvet) because it was 'self-catering'.... and no mention was made of this in the booking form.
Date of stay: July 2011
Room Tip: Ask which are clean!
Trip type: Travelled with friends
2.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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