We were in Mechelen for a business trip, and didnt eat much during our busy day so we were quite hungry when we sat down at 19:00h on the terrace in one of the tables right outside the door. We waited and waited... nobody took the order until another CUSTOMER that was already done eating started yelling that we were still not served. This was at 19:20 after 20 minutes of waiting. So we ordered, then did get our drinks quite quickly... which made us believe the food was going to follow any time now. At 20:20h (so a full hour after ordering and a few times of asking) still nothing so I walked inside and asked for the bill for the drinks and to cancel the food as we were about to pass out from the hungre. Fair thing to say they didnt let us pay for the drinks saying "its okay" so I guess they understood where we were coming from although they didnt apologize nor offered an alternative solution (snack on the house, prioritize orders). Luckily there was a fare on the square of the cathedral where there was a hamburger stand (named Christine) where we ate a delicious hamburger at a fraction of the price we were gonna pay at Ellis.
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