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4 reviews
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Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Antwerp, Antwerp Province

Reviews from our community

Average - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
tania d
1 review
“Very sad”
Reviewed 11 October 2017 for a stay in October 2017

Unfortunately we received not a prompt answer, so that we had to stay in the apartment despite of all. We were in 4 people: one ancient and 2 obese people full of luggage since we have been travelling in Europe for 2 weeks.
We had to climb more than 100 stair steps, carrying such bags to the 4th floor. Just above the 2nd floor we found a special lift (for the luggage).
We are very upset with Booking since such information was not available in the reservation site, and we Will certainly consider that in the future!
We arrived at night and in the surroundings there is nothing open, no supermarket, no restaurants, no parking in the building and not near the apartment, anyway it was a very bad experience, I do not tell any friends.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Oct 2017
Dear Sad Tania,

Aware of the fact that stair access only could not suit everyone, we do notice all of our guests of the stairs in the fine print of our reservations page on Booking.com. We are truly sorry that you missed that information and that impacted your stay.

In Belgium, it is common that supermarkets and restaurant are closed at night. The area were you stayed, the Meir, is actually the centric center of Antwerp and you can find restaurants, supermarkets and looots of fashion stores around.

I'm sorry that you were disappointed with your stay though. I hope you'll have a better experience next time.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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