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“Worst dining experience ever”
Review of Genroku

Genroku
Ranked #1 805 of 4 598 Restaurants in Amsterdam
Certificate of Excellence
Cuisines: Japanese
Neighbourhood: Canal Ring (Grachtengordel)
Restaurant details
Neighbourhood: Canal Ring (Grachtengordel)
Reviewed 15 August 2018 via mobile

First of all the service was the WORST I have ever had the misfortune to suffer in a place that calls itself a restaurant. To start, only 2 of our party were given drinks. The 3 that were not delivered were chased up 3 times before they showed up and even then one of the orders was wrong. One person was half way through her food before the drink came. Now about the food. Two of our party of 5 did not any receive food by the time 3 had completed their meal. Not even an edamame starter - how hard can that be? This was complete incompetence. For those of us who were actually fed, the food was bland and not even worth one star - if I could give this place a minus rating I would.

Thank Elaine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 96 reviews

Reviewed 4 August 2018 via mobile

Food was not so bad , the sushi was too soft and not good rice .
If you order water i suggest to get one bottle of water as they will charge your euro 2.50 for a glass of water , ridiculous
I suggested to take the all you can eat offer which will cost you around 30 euro for 2 hours .

Thank Pepe_masa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2018 via mobile

Very VERY EXPENSIVE restaurant with very SMALL portion and also a very SLOW service. STAY AWAY FROM HERE.

Thank Luis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018 via mobile

Just to hangout with a few friends, food arrived timing and staff was super nice and professional, very nice food, we had the all you can eat sushi menu and 1 al a cart sushi menu, the al a cart is not worth the money compared to the all you can eat but still enjoyed the time and food.

Thank CocoBaileys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2018

Visited this all you can eat sushi restaurant a couple of times. They have a big variety of nigeri, maki, handrolls, warm dishes and specials.
The sushi was every time fresh and delicious. Although Genroku is an all you can eat restaurant the quality is very good. It is nice that the waiters do not ask every 20 minutes if you want to drink something.
Compared to other all you can eat sushi restaurant (Shabu Shabu, Sumo, Miu) I must admit that Genroku is better.

A big turn-off are the cooks that smoke in front of the entrance. I saw this a couple of times and I think that they should not smoke in front of the tables.

1  Thank Evelien Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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