We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good food, poor service, way over priced”

Rene's Croissanterie
Ranked #8 of 218 Quick Bites in Amsterdam
Certificate of Excellence
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours
Neighbourhood: Centrum
Reviewed 20 May 2018

I've ended way too many nights at Rene's. The waffles, churros, and crepes are excellent. The employees all seem to be pretentious and well, rather rude. Their prices are incredibly over-inflated; $10 for a fully dressed waffle, $12 for churros. All of that being said, if you are looking for a great treat as you head back to your hotel late at night, Rene's is a safe bet.

Date of visit: May 2018
Review collected in partnership with this restaurant
1  Thank John C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rens G, Eigenaar at Rene's Croissanterie, responded to this reviewResponded 13 June 2018

Best ,

Thanks for your nice comment but as you know, the churros are natural 6 euros and crepe 5 euros. And indeed you can make it as crazy as you want. I think you went churro with two toppings. nice! Hope to see you again soon and then we will go for the 5 stars

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (640)
Traveller rating
Traveller type
Time of year
Language
  • More languages

115 - 119 of 641 reviews

Reviewed 14 May 2018

Drawn in by the perpetual crowd surrounding this spot, I decided to try a waffle. Service is fast and friendly. Prices are alright. Pastries are delicious. Must try.

Date of visit: May 2018
Review collected in partnership with this restaurant
Thank Wynndorian
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rens G, Eigenaar at Rene's Croissanterie, responded to this reviewResponded 13 June 2018

Thanks For your comment!

Hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

The churro with Nutella was really amazing, they have a lot of Nutella and the crispy hot churro with that creamy sauce was a really nice treat. The croissants with cream and strawberry was also good. Staffs are friendly too.

Date of visit: May 2018
1  Thank jennytB8036JZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rens G, Direttore at Rene's Croissanterie, responded to this reviewResponded 10 May 2018

Thank you for comment :) I would like to know what time you were here so i can compliment my employees :) Hope to see you back in Amsterdam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018 via mobile

Me and my husband were in Amsterdam for a couple of days. When we first visited this place everything was amazing: food and service (our order was processed by the guy). Our second time was a day after this. We couldn't amagine that this time will be so disappointing. This was about 14.30, the place wasn't crowded.
We ordered two waffles with banana and cream+strawberry, 2 latte and 1 chocolate pancake. The lady behind the counter was looking pretty angry, didn't smile at all. We received our waffles, latte and plastic card with number 50 (pancakes). I asked the lady about the restroom, but she told me that they haven't any for guests, so I went to look for the pizzeria (lady told there may the restroom). My husband stayed siting at Rene's. I was back in 2 minutes because I couldn't find the restroom. In a 5 minutes after our order my husband went to ask about pancakes and another girl told him that she was calling/shouting our number (50) and no one came to take the pancake, so she throw it away!!! We were badly surprised because I was away only for a couple of minutes, and my husband was all this time there! When I asked the stuff about our pancake that girl told me the same, that she was shouting about 30minutes!!!! And our dish turned bad so she throw it away! But this is not true, we were at Rene's only 15 minutes. Than she asked "You want me to give you back your money?". I said, "yes". And here she told, "So it is okay to throw the food away?!" I was shocked. She throw this dish away, not me. I think it is all tricks for tourists (high and stupid). Note: We were both sober. She refused to make a new pancake. They probably ate it by themself or sold someone else again.
We were in a big hurry to reach the Schiphol airport in time, so I just finished my waffle (which didn't seem to be so amazing now) and we left this unfriendly place.
If we would have a bit more time we would ask her to show us our pancake in a trash can and call the administrator. Well, if such attitude to the food and clients is a normal thing for you than make an announcement or some rules how you serve the clients...including throwing the dishes away.
We left Amsterdam with bad mood thanks to you this unpleasant situation.
What I can add? The first Lady behind the counter quietly put our latte on the counter while for the other Clint she loudly said "coffee". This is 100% cheating team work on how to earn on "stupid tourists".

Date of visit: April 2018
Thank AleSomkina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rens G, Manager at Rene's Croissanterie, responded to this reviewResponded 4 May 2018

How bad to hear what you have made with us. you can describe the angry lady because I do not let it sit here. sorry for you at that moment. We normally do not throw anything away and give food to the homeless people. i hope if you are in amsterdam to make amends. you can always ask for Rens. Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2018 via mobile

Me and my partner went here many times when staying in Amsterdam, the cakes and treats are made fresh every day and are amazing. I had the chocolate waffle with strawberries and lots of cream! My partner had the churros with Nutella and loved them every time. Will deffo be coming back when in Amsterdam again.

Date of visit: April 2018
Thank 611georginar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rens G, Manager at Rene's Croissanterie, responded to this reviewResponded 17 April 2018

Hope to see you soon again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Rene's Croissanterie also viewed

Amsterdam, North Holland Province
Amsterdam, North Holland Province
 
Amsterdam, North Holland Province
Amsterdam, North Holland Province
 

Been to Rene's Croissanterie? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in South Africa. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.