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All reviews nice hotel central location restaurants and bars car park train station shopping area very pleasant stay close to shops lovely city nice bar and restaurant an added bonus kept awake comfy bed excellent location quiet room excellent stay the main square
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Reviewed 10 July 2018 via mobile

I stayed in your hotel for one month because of buissnes duty. Really polite staff, clean rooms, nice room view, you can get a proper rest and enjoy the silence.
Two things that i didnt like that much was not to good connection of wi-fi(maybe i didnt have luck, maybe in other rooms is better), and breakfast its not to diverse so after few days you lose apetite (but after one month of staying you are sick of all food to be honest ). Regardless of all this small critics i wouldn't give rate less then 5.

Date of stay: July 2018
Trip type: Travelled on business
1  Thank Milanche0712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this reviewResponded 12 July 2018

Dear Milan D,

Thank you for staying with us for a long period. We are happy to read that we could make you feel home with us.

I will check the WiFi in the room you stayed. It should be a strong connection at all rooms. I am sorry to read that the breakfast made you lose appetite after a few days. We have a large buffet with all kind of food. Next time do not hesitate to ask on of our team members for a special item, we can order it for you.

I am happy to read that it did not influence your stay and we are great-full that you rate us with 5 stars on Tripadvisor!
We all look forward to welcome you back as our guest.

Kind regards,

Marieke de Groot
Customerservice - Mercure Hotel Tilburg Centrum

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2018

Always perfect hotel to stay and really beautiful since renovation
Welcome perfect
I didn't test the sauna/spa . I need to schedule it for next time
Parking was renovated as well , this is great
I didn't test the restaurant this time so cannot give my advice on this area

Date of stay: June 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Cath S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this reviewResponded 1 July 2018

Dear Cath S,

We would like to start with thanking you for this beautiful review, it is with much pleasure that we read your kind words on our hotel, facilities and staff!
Next time also try the restaurant, during these summer evenings we serve the diner on the ruff were you have the best view on Tilburg possible.

Thank you again and we all look forward to welcome you back as our guest, see you at Mercure!

Kind regards,

Marieke de Groot
Customerservice - Mercure Hotel Tilburg Centrum

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Reviewed 22 June 2018

Stayed here for three nights during the conference. Hotel is very centrally located. Upon arrival (2.10pm) we were informed that room is not ready, although it was after check-in time (2pm). We waited for 20 minutes, and after other guest got their rooms, and after complaining, finally got the room. Room on the third floor was average, not too clean, but bed was firm and comfy and wi-fi was workable. Did not try the breakfast that has ridiculous price 18,50 EUR per person. All housekeeping very friendly. Hotel is not too quiet, as there are lots of families with loud children and outside noise from the square is very noticeable.

Date of stay: June 2018
Trip type: Travelled on business
Thank PremiumFlyer74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this reviewResponded 25 June 2018

Dear PremiumFlyer74,

Thank you for sharing you experience with our hotel. We are most concerned with the satisfaction of our guests and your feedback is of great value to us.

I am sorry to read that the rooms were not ready at 2 pm. I can not see your reservation details on this review, can you share this with me? When i have the details I canfind out what happened and contact the conserned departments. Please except my appologies, this is not the normal level of service.

I am sorry to read that you did not have breakfast in our hotel. We serve a full continental breakfast for €18,50 per person. Next to that we also serve breakfast in the bar. There is a menu with several breakfast meals for a nice price. Might be a good idea to eat with the perfect coffee.

We are sorry to read that you experienced discomfort from the noise outside. Even though we do our best to keep control on noise from third parties, as a city center hotel, this isn’t always in our hands. We have a close collaboration with the bars in which we try to limit any inconvenience our guest may experience from noise.

We appreciate your feedback and it is our hope that we may welcome you again in the near future to provide a better service for you.

With kind regards,

Marieke de Groot
Customerservice



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Reviewed 19 June 2018 via mobile

Comfort 10/10
Service 10/10
Staff is really nice friendly cooperative speaks English very fluently and very helpful
Highly recommended for everyone while its family or business or solo traveler because all restaurants line are next to hotel and next to shopping street
Next to bus stop and 5 mins walk to main Tilburg train station
15 mins to Efteling amusement park by car from hotel Mercure
9 mins to Beekse Bergen by car from hotel

Date of stay: June 2018
Trip type: Travelled with family
Thank Syed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this reviewResponded 20 June 2018

Dear Syed S,

Thank you for writing such an amazing review on Tripadvisor. What an absolute pleasure it is to read that you have enjoyed your stay with us. Thank you so much for your kind words and the high scores you have given us.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Situated in Tilburg’s city centre, the Mercure Hotel Tilburg Centrum makes an ideal base for a visit to the cosiest, liveliest city in the Netherlands. Within in few steps you are in the middle of the city centre with a lot of restaurants and shops in the neighbourhood.

Thank you for recommending us and we hope to have the pleasure of welcoming you again whenever your future travels bring you back to Tilburg.

With kind regards,

Mandy Princen
Customerservice - Mercure Hotel Tilburg Centrum




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Reviewed 11 June 2018

Visited to break our journey arriving at the nearby airport!!Great for us travelling from abroad as we were able to park and use a lift directly into the hotel!!Special rate for guests which was a bonus!!Hotel is clean and comfortable we had a quite room and very nice breakfast only had to pay for two adults as our Son ate free.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank jerseyjeanette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AV622, Manager at Mercure Hotel Tilburg Centrum, responded to this reviewResponded 17 June 2018

Dear Jerseyjeanette,

Thank you for staying with us and taking the time to write the review.

I am very pleased that you had such a wonderful time with us and loved the location of the hotel which was good for your travel hotel. I was happy to read that our rooms were comfartable and clean, off course this is the service we strive for every day.journey.
We have indeed a price arrangement with the car park at the back side of the hotel. From there you have a directly acces into our
Our breakfast is a continental breakfast buffet. We have a cook ready for you to bake a fresh egg in the morning. Good to read that you enjoyed the breakfast with your son as well. Children can join breakfast with their parents for free.

Thank you again for your review and we hope to welcome you again in the near future!

With kind regards,

Mandy Princen
Customerservice - Mercure Hotel Tilburg Centrum






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