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All reviews free wifi wifi worked very well would stay again central station city centre short stay a lovely stay breakfast buffet en route euro outskirts kettle bike
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Reviewed 2 June 2018 via mobile

We have had a lovely stay at the hotel and found the staff were really friendly and helpful. Lotte was especially nice and went the extra mile to ensure that the groups stay was delightful. She is a credit to the team at the ibis Tilburg

Stayed: June 2018, travelled with friends
Thank Matt S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AV622, Manager at ibis Tilburg, responded to this reviewResponded 3 June 2018

Dear Matt S,

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your review with our team and especially with Lotte, so nice to read her service made your stay a memorable one!

Thank you very much for the kind words and we all look forward to welcome you back as our guest.

With kind regards,

Marieke de Groot
Customerservice - ibis Tilburg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

You don't normally expect much when you book and inis hotel; this ibis hotel gave us one of the warmest welcomes that I have known. The staff were not only welcoming but fast and efficient at check-in and throughout my nights stay.

Thee ibis hotel is currently undergoing refurbishment, but that said there was minimal disruption to the guests or the running of the hotel. The rooms were spotless, the bed was very comfortable and it was quiet which ensured that all important nights sleep.

The restaurant / bar offered a wide range of food at really reasonable prices. I chose a Spaghetti Bolognese which came as a very generous sized portion, I was also able to get an alcohol free beer (Important as I'm currently on Medication) which was the same sort of price as that containing alcohol, which was another pleasant surprise.

Nothing was too much trouble for the waiting/serving staff, service was prompt, courteous wthout being overtly over the top.

I would recommend this ibis hotel to anyone thinking of stopping in the Tilburg area. When I am next in the area I will be sure to visit this ibis hotel.

I would like to thank all the staff for making this a pleasureable experience.

Room Tip: Anywhere due to its location
  • Stayed: April 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank justincasemate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AV622, Manager at ibis Tilburg, responded to this reviewResponded 30 May 2018

Dear justincasemate,

Thank you very much for recommending us on Tripadvisor, we are honored to read that we exceeded your expectations. Your compliments on our team will be passed on to them, it is encouraging to read their effort is appreciated.

We are indeed renovating our rooms and it is good to read that you did not experience any discomfort from this. We are proud of the results and will finish the renovation on the end of July.

Our spaghetti Bolognese is one of my favorites too! Nice to read that we could surprise you with an alcohol free beer.

Thank you again for your feedback and we look forward to welcome you back as our guest.

Kind regards,

Marieke de Groot
Customerservice - ibis Tilburg.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018

The room was very small. Also the air conditioning didn’t work so it was warm in the room (2 adults and 1 child). The breakfast was also not really good. Not a lot of choice and taste not to good. Not a place for a next stop.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Marco D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AV622, Manager at ibis Tilburg, responded to this reviewResponded 20 May 2018

Dear Marco D,

Thank you for sharing your experience on Tripadvisor. We are sorry to read that we did not meet your expectations.

We are renovating our rooms and unfortunately not all the air conditioning is working jet. At the end of June the renovation will be finished and all our rooms will have air conditioning.

Your feedback on the breakfast causes us concern, this is not the normal level of service we strive for. I will share this with the hotel supervisor and he will find out what happened. Next time do not hesitate to contact a colleague, we like to help you during your stay.

If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

With kind regards,

Marieke de Groot
Customerservice - ibis Tilburg





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Reviewed 9 May 2018

The staff were very accommodating to our large group and the food was good. The rooms were modern and had recently been refurbished.
Our only problem was that 2 of the rooms booked as twins were actually double.

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank jackymu2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AV622, Manager at ibis Tilburg, responded to this reviewResponded 13 May 2018

Dear jackymu2018,

We feel truly flattered to read your beautiful review about our hotel. We are delighted to learn that you loved our location and our design. We are sorry to read that two rooms were not the type you reserved. I will share this with our front office supervisor. She will investigate what went wrong and make sure it will not happen again in the future. We are sorry for the inconvenience it may have caused.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

With kind regards,

Marieke de Groot
Customerservice - ibis Tilburg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018

We stayed at the Ibis during the World Cup Hockey. Very friendly and helpfull staff, always in a good mood and definitely professional. Keep up the good work. Hardly to find i more expensive hotels.
Breakfast very OK and a good a la carte menu. Small but comfortable newly renovated rooms!
Good location and easy parking. See you again!!

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
Thank TOMandGLADYS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AV622, Manager at ibis Tilburg, responded to this reviewResponded 13 May 2018

Dear TOMandGLADYS,

Thank you for staying with us and taking the time to write the review. I am very pleased that you had such a wonderful time with us and loved the location of the hotel. We were honored to have the WK ijshockey team in the hotel and enjoyed taking care of you all.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We all look forward to seeing you again on your future visits to Tilburg.

Kind regards,

Marieke de Groot
Customerservice - ibis Tilburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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