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Reviewed 3 September 2018 via mobile

Evidently first time I’ve been here in 2 years - friendly hotel, well appointed, great bar, good breakfast - and only 5 minutes walk from Eindhoven station and centre of town. Been many times in past and see no reason to change.

Date of stay: September 2018
Trip type: Travelled on business
Thank stephenmQ1169IV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pullman5374, General Manager at Pullman Eindhoven Cocagne, responded to this reviewResponded 10 September 2018

You should never change good habits :)

Thank you for your great review and we hope to welcome you soon again.

Warm regards,
Pullman Eindhoven Cocagne

Marieke Lamberts,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2018

Very comfortable room, the bed and pillows were great. The hotel is a short walk from the station and main streets but once you're inside it's quiet and relaxing. The bar and breakfast areas are smart and restful

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pullmanhotels.com
1  Thank Helen L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pullman5374, General Manager at Pullman Eindhoven Cocagne, responded to this reviewResponded 3 September 2018

Great review, thank you so much and hopefully we may welcome you soon again at our beautiful hotel.
By the way: you can buy our pillows so you will have the same wonderful experience at home.

Warm regards,
Pullman Eindhoven Cocagne

Marieke Lamberts,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2018

The hotel is located a 5 minute walk from the central station of Eindhoven. It is an older hotel - it's not super special to look at from the outside. As we all know, however, with hotels it's very much the inside that counts.

Pro:
- Staff is very welcoming and service oriented. Everyone speaks at least decent English and more than half speaks English well.
- The only hotel I could find in Eindhoven that (without any issues whatsoever) would let me check in substantially earlier than the regular check in hours. The fee was 25 euros, but it meant you could check in as early as 11 AM. This solved my problem.
- The breakfast buffet is very nice. Excellent range of choices (especially with the cerals!), good quality.
- Room service is very good. The food was better than we expected ('adequate') from the Tripadvisor reviews. The burger was really better than adequate, including even the quality of the side salad. The smoothie was a delightful and very well balanced (tastewise) mix of vegetables and fruits.
- The beds are great. Every occupant gets to choose from 2 very different types of pillow (or can combine them). My hotel sleep is often ruined by mediocre or bad - to my taste - pillows, so this was great.
- The bathroom is spacious and well stocked. I did not use the complimentary soaps, etc., but they looked high quality. The rain shower is fantastic.
- There is complimentary water (2 bottles per stay), tea and a Nespresso machine with 3 capsules.
- The chairs are high quality and actually "sit" very well.

Con:
- The toilet did not have great flushing power. We did report this to the reception and the hotel would look into it. I have no doubt they will. It is hard to say whether that was our bad luck or a general problem. I would find the latter hard to believe considering the general level of quality at the hotel, however.

Be aware (neither good nor bad):
- You can park at the hotel. It has 2 parking garages. It does cost money.
- Book in advance, through ClubAccor, the hotel itself or a booking agent online. It saves you a very significant sum compared to the walk up fare. The latter takes this almost to luxury hotel levels.
- The minibar is well stocked with snacks and drinks. The minibar is 'smart': it notices you take something out and will bill you. If you try to put in your own stuff, it will lock down. (this is indicated clearly on the minibar!) Minibar prices are what you'd expect.

If I go to Eindhoven again and spend the night, I would book here again.

Room tip: The basic rooms are spacy enough for most people. Book in time/advance and the prices are much lower.
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Ingrid_NN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pullman5374, General Manager at Pullman Eindhoven Cocagne, responded to this reviewResponded 20 August 2018

Thank you for taking the time to tell us about your experience at Pullman Eindhoven Cocagne. It is always a pleasure to receive to such positive feedback.

I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive continuously improve the quality of our services.

Thank you again for your sharing your experience and we hope to welcome you soon again.

Warm regards,
Pullman Eindhoven Cocagne

Marieke Lamberts,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2018

The room was great with a huge workstation, walk in shower and amazing bed. The breakfast was very nice and the staff was very friendly. A nice location with easy walk to the many shops and restaurants nearby.

Date of stay: June 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank CNDTravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pullman5374, General Manager at Pullman Eindhoven Cocagne, responded to this reviewResponded 20 August 2018

It's wonderful that you enjoyed your stay so much and that you appreciate our design, service and friendliness.

We hope to welcome you soon again in the near future.

Warm regards,
Pullman Eindhoven Cocagne

Marieke Lamberts,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018

excellant hotel,we loved the room, and the walk in shower was very refreshing after our long drive from the euro tunnel.lots of parking under the hotel, just across from the shopping areas, good for my wife.very knowledgeable and helpfull staff

Date of stay: September 2017
Thank kevin k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pullman5374, General Manager at Pullman Eindhoven Cocagne, responded to this reviewResponded 7 August 2018

Thank you for your kind review and we hope to see you again soon for another magnifique journey with us.

Warm regards,
Pullman Eindhoven Cocagne

Marieke Lamberts,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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