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lnkosi

MTENTWENI

4.0 of 5 bubblesReviewed 29 Jul 2024
Service was good except that there were no desk lamps, when you needed to use laptop on the desk. Even when I asked for it the receptionist said they do not have. The balcony sliding do also, I could not get it open.
Date of stay: July 2024
Trip type: Travelled on business
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anri van Zyl, Guest Services / Front Office at Umthunzi Hotel & Conference, responded to this review
Responded 31 Jul 2024
Thank you for the 4 stars and feedback. Will definitely look into your comments. We hope to see you again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (573)
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Traveller rating
329
165
62
11
7
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All reviews south coast sea facing bar fridges lovely hotel honeymoon suite the kitchen staff enjoyed my stay top class keep up the good work thank you so much awesome stay pleasant stay hot water business trip family and friends hidden gem ryan
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7 - 12 of 574 reviews
Reviewed 26 July 2024

Big spacious rooms, was nice and comfortable.Service was amazing and breakfast was devine. Will definitely recommend them to anyone going that side and will use them again

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank travish01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anri van Zyl, Guest Services / Front Office at Umthunzi Hotel & Conference, responded to this reviewResponded 28 July 2024

Good day,
Thank you for your lovely comments and compliments. We are so happy to hear that you enjoyed your stay with us, and we can't wait to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2024

The overall experience was good but the room I was closer to some sort of machinery sound not sure if that was a laundry of what, making sounds at certain intervals that broke my sleep badly and I was on a business trip not for leisure. The light could not switch off, so had to sleep with the main light on which negatively affected my sleep.

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank xzulu2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anri van Zyl, Guest Services / Front Office at Umthunzi Hotel & Conference, responded to this reviewResponded 26 July 2024

Thank you for your review and feedback, we truly apricate it. Hope to welcome you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2024

Firstly, Umthunzi is perfectly situated. arriving at the premises you are first greeted by a beautiful building and well kept premises. the reception area is stunning (gorgeous place to take some pictures, which i did!) where you welcomed warmly by such friendly staff. the rooms was spacious, with complementary tea and coffee with the water adding a nice touch. the beds were big and comfortable with dreamy pillows that just seemed to draw your stress and fatigue away! Impressive also was the hygiene and cleanliness of the room and the overall hotel. The food! talk about scrumptious cuisine that delighted the palate from dinner to breakfast to lunch bags. The food was well seasoned, tender meat and cooked to perfection and always served with a smile. it was a first time experience that has left a great impression and will be my choice of stay whenever i am in the area on business or for pleasure. overall, an impressive stay.

Room tip: the one thing i would have liked was a laundry bag in the room.
Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Belinda G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anri van Zyl, Guest Services / Front Office at Umthunzi Hotel & Conference, responded to this reviewResponded 24 July 2024

Thank you so so so much for the 5 stars and amazing review! We are so happy you enjoyed your stay with us! Your compliments are so appreciated, especially about the staff. We hope to welcome you back again soon!

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Reviewed 22 July 2024

Everything was tops from initial telephonic booking to departure. Staff were excellent, bar man was very friendly, so too were the reception and dinner/breakfast staff. Top sea views from our executive suite. The place was very neat and the rooms were neat and very cosy. The entire place was very clean and not a speck of dust was sighted. I highly recommend everyone to this establishment. It is costly to maintain such a place but you get 5 star treatment indeed.

Room tip: BOOK EARLY TO AVOID DISAPPOINTMENT. THE EXECUTIVE SEA FACING ROOMS ARE TOPS. LOVELY SEA VIEWS FROM BALCONY. VALUE FOR MONEY.
Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sunshine51397665243
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anri van Zyl, Guest Services / Front Office at Umthunzi Hotel & Conference, responded to this reviewResponded 24 July 2024

Thank you so much for the 5 stars and lovely compliments! We are so happy you enjoyed your time with us! Thank you for the lovely compliments about our staff, we truly love what we do. :-) Hope to welcome you back again soon!

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Reviewed 18 July 2024

The bed was the most comfortable with really lovely bedding. The staff were friendly and accommodating. Most if all the place was kept immaculately clean. Loved tge peace and quietness and stunning sea views. Got to see the olphins and whales from our balcony

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Cruiser62862066804
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anri van Zyl, Guest Services / Front Office at Umthunzi Hotel & Conference, responded to this reviewResponded 24 July 2024

Thank you so much for your lovely review and heartwarming compliments! We are so happy you enjoyed your stay with us! Hope to welcome you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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