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“Time Wasters! Combined Tours!”

Best of Switzerland Tours
Ranked #4 of 56 Tours in Zurich
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Our core business is regular excursions and city tours out of Zurich and Lucerne to the most beautiful tourist attractions in the German part of Switzerland. We also organize private excursions, transfers, guiding services and coach rental.
Reviewed 2 weeks ago via mobile

We booked from the USA after calling to get details of the Mt. Pilatus Golden Triangle tour. (Bus, Cable Car, Gondola, Cog Train, Boat, Bus).

The trip would have been way better if this Tour Company had not combined us with the Mt. Rigi tour group. This combined tour meant we had to share the bus and drive out of our way and this crowded our time in Lucerne, reducing it to only 55 minutes. Hardly enough time to literally run through Old Town or to take pictures along the river.

We did complete the tour basics but basically ditched the Tour Guide because she simply was herding us from one venue to the next. She didn’t have our tickets at Mt.Pilatus in advance so we had to wait while she was at the Ticket window. She discouraged anyone from doing the Bobsled run or the longer hikes because of time. She endorsed the idea of lunch up on the summit but this would leave you with little time for exploring...besides the food was expensive and gross. Take snacks with you!

The real advantage of this trip was the bus transport to and from Zurich. Otherwise you would be better off by yourself.

After completing this Tour you will have had a quick, harried, but fun trip to Mt. Pilatus and Lucerne.

Thank Larry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best-of-Switzerland, Geschäftsführer at Best of Switzerland Tours, responded to this reviewResponded 2 weeks ago

Dear Larry

We appreciate your comments and review of our tour. It’s great to hear you had fun on the tour and enjoyed the views at beautiful Mt. Pilatus. We understand that you didn’t appreciate being together with the guest of the partly guided excursion to Mt. Rigi and felt that this was a time waster. We take on purpose the scenic route over the Albis Pass and along the Lake of the Four Cantons to Lucerne as we want to show the beautiful Swiss country side. This route is a bit longer but much nicer than the highway which we take on our way back in the evening. This is the main reason of the detour and usually our guest appreciate the beautiful scenery and picture opportunities given on the way. As you recognized, Lucerne is quite a small town where we stop for about an hour and guests can explore the Old Town on their own. It is correct that at the valley station our guide collects first the tickets at the counter, but this does not take a lot of time. Due to our excellent cooperation with the Pilatus railway company our guides have a preferred “skip the line” access and only must collect the tickets without queuing up first. Another big advantage is that our company has fixed reservation for the descent by cogwheel train with a preferred group access to so the connection to the following boat ride can be guaranteed. We must admit, that we do not calculate extra time to the toboggan ride as this is not an activity everybody of the group likes to participate in. This activity is taking place half-way up the mountain and everybody is free to do so but in the summer month due to a quite high demand of local visitors it might be quite time consuming (from the middle station its about a 10 min. walk up to the beginning of the toboggan ride). The leisure time on top of Mt. Pilatus is about two hours and everybody can spend it at their own wish. As we have guests from all over the world and of all different ages, not everyone’s interests are the exact same. Some prefer having more time in Lucerne others, spending more time on the mountain. Some like to do longer hikes others just prefer relaxing on the beautiful sun terrace. Some are interested in the tobogganing or the rope park, some like to start early others prefer sleeping longer to enjoy the evening/night-out. At Best of Switzerland Tours we try to find a good balance for everybody so each guest can enjoy their vacation at the most. We do take in mind all different feedbacks we receive to continuously improve our service and quality. We hope the positive memories of the destination and our tour predominate and wish you a great continuation of your holiday and safe trip home. With best regards

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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