Stayed for 2 nights and was checked in efficiently by Sherezade. Room , location, breakfast all good. However it lacks some service. For 2 days i repeatedly requested kettle boiled water and it never arrived. On day 2 an Alex requested i come down and he will provide it with more. I desprately wanted boiling hot tea to ease my migraine so went to collect it from Alex. Whilst explaining that to Alex i was rudely interrupted and demeaningly spoken to by a woman claiming there is the best brand of nespresso machine in the room. If it was functional i would not have requested boiling water or left my room to collect it! Affer 2 days of no service and to be met with a disgusting attitude coming from someone claiming to be the owner leaves a distaste for the establishment. What would have been an excellent place now feels pretty average. A simple request for a kettle could not be met! Surely some water could have been boiled and provided! Lukewarm wAter is not for tea!!! And guests should be treated with respect not humiliated at the front desk especially if you are the owner!!!! Dont call them down and then be rude!!!
- Free Wifi
- Breakfast included