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Reviews (664)
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27 - 32 of 664 reviews
Reviewed 27 March 2018 via mobile

From the renowned palace this is an amazing experience to spend a few days of skiing here.
The service is perfect, the rooms are great and the breakfast is excellent. All fresh and delicious.
The ski shop downstairs gets you equipped very easily and even brings your gear to the lifts!

Stayed: December 2017, travelled on business
Thank Flyingseb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BadruttsPalaceHotel, Geschäftsführer at Badrutt's Palace Hotel, responded to this reviewResponded 29 March 2018

Dear Flyingseb,

Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated.

We are very happy that you appreciated our personal service, facilities, and rooms at our hotel.

We look forward to welcoming you back to Badrutt’s Palace Hotel.

Warm regards


Richard Leuenberger
General Manager
Badrutt's Palace Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

Amazing grand hall with breathtaking view of the lake. Service is friendly and prices are ok (fixe prix tea for 39chf per person). You get enough food to skip dinner :). It does include the typical plate of sandwiches, pasties/treats and scones work clotted cream and jam. Worth a try.

Stayed: March 2018, travelled with family
Thank Canyc09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BadruttsPalaceHotel, Geschäftsführer at Badrutt's Palace Hotel, responded to this reviewResponded 29 March 2018

Dear Canyc09,

Thank you very much for taking the time to write this delightful review following your stay with us.
It will be my pleasure to share your comments with my colleagues as they will be happy to know that their efforts are so well appreciated.

We look forward to welcoming you back once more.

Best regards from St. Moritz,


Richard Leuenberger
General Manager
Badrutt's Palace Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018

We've spent a beautiful day in the hotel that seems to be an institute of the grand hotels. Especially fine cuisine, service and treatment everywhere. Better for classy travelers than guests with trendy or modern taste. Very special experience though.

Stayed: March 2018
Thank Ildikó F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BadruttsPalaceHotel, Geschäftsführer at Badrutt's Palace Hotel, responded to this reviewResponded 28 March 2018

Dear Ildikó,

Thank you very much for your kind and positive feedback and for having chosen Badrutt’s Palace Hotel during your recent stay.
We appreciate your time to inform us about your experiences at Badrutt’s Palace Hotel.

We have communicated your feedback to the entire team at the hotel and they are all very happy to know that their efforts are so well appreciated.

We look forward to the pleasure of welcoming you back to our hotel.

Sincerely yours,


Richard Leuenberger
General Manager
Badrutt's Palace Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2018 via mobile

I attended the Les Clefs d’Or Suisse Gala at the Badrutt’s Palace. The room set up was phenomenal, from the breath taking flower arrangements to the candle stick holders. The Banquets team was unlike anything I’ve seen. They worked together so well I couldn’t help but notice. The dinner was of great quality and always served fresh. Alexandre, the Concierge, was very attentive and warm welcoming. The doorman were always smiling and anticipated all our needs. Bravo Badrutt’s, you have a fantastic team!

Stayed: March 2018, travelled on business
Thank Bobby G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BadruttsPalaceHotel, Geschäftsführer at Badrutt's Palace Hotel, responded to this reviewResponded 24 March 2018

Dear Bobby,

Greetings from Badrutt’s Palace Hotel in St. Moritz.

With pleasure we have read your review to your stay at Badrutt’s Palace Hotel.
My colleagues take great pride in providing personal service and it is always rewarding to be able to share praise from our guests.
We hope that you had a pleasant return journey.

We are looking forward to welcoming you back in the heart of St. Moritz.

Best wishes from snowy St. Moritz


Richard Leuenberger
General Manager
Badrutt's Palace Hotel

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Reviewed 20 March 2018

5 stars very well awarded. Welcomed by an excellent staff, dressed in a classic uniform giving you the feeling to be in a kind of movie..a good one! The hotel layout is quaint except for the spa, modern and very scenic even if this is not my preferred one. The difference is played on the external pool: there are no amenities like hydromassage, acqua-jet and so on like my preferred one (always in St.Moritz).The room was excellent, minibar for free , the only little flaws were the lack of the coffe/tea machine and as usual (always at the mountain places) the room heating was too high with no way to control it . As I said the staff was super! Very kind, always at your disposal for any request. I was there for a long weekend and I got the skipass for free! Great feature!! There should be more to say about my positive feeling but I must stop here! Have a great stay!

Room Tip: For sure the upper floors one with lake view
  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank pmsystem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BadruttsPalaceHotel, Geschäftsführer at Badrutt's Palace Hotel, responded to this reviewResponded 24 March 2018

Dear pmsystem,

We are delighted to read your detailed review following your experience at Badrutt’s Palace Hotel.
It gives us great pleasure to know that you enjoyed your stay with us.

We thank you also for providing us some valuable feedback concerning our Palace Wellness.
We will see, if we would be able to add some of your mentioned features to our outdoor pool.
Regarding the heating in your room, I am very sorry to hear that you did meet your preferences.
We kindly ask you to inform us at your stay right away. We will with full attention see to it and find a solution for you.

We all look forward to welcoming you back in the near future.

Best wishes from beautiful St Moritz


Richard Leuenberger
General Manager
Badrutt's Palace Hotel

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