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Reviews (160)
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Reviewed 5 June 2018 via mobile

This was one of the best hostels I stayed in! The hostel was clean, quiet, breakfast was fabulous, and linens and towels are provided. The price is also great! The only thing that was negative about our experience were the beds. The mattresses were so thin that I could feel the wooden boards beneath me. Also, the wooden planks came out of my fiancé’s bed while he was readjusting in his sleep.

Stayed: June 2018, travelled as a couple
Thank Sydney T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerymoser3818, Manager at Mountain Hostel Grindelwald, responded to this reviewResponded 8 June 2018

Dear Sydney,

Thank you for the great rating of our hotel! We are glad that you have enjoyed your stay and hope to see you again soon.
we exchanged the beds;)

Best regards, Gery

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Reviewed 5 June 2018

All of the staff are super helpful, the breakfast is very filling, and linens are provided. If you didn't look at the price per night (doable on a student budget), you would think that it was a hotel! I'll definitely be back.

  • Stayed: June 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Katherine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerymoser3818, Manager at Mountain Hostel Grindelwald, responded to this reviewResponded 8 June 2018

Dear Katherine,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely, gery

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2018

the location is perfect, 20 minutes walk from the main stn or 1 minute walk from grund station. the breakfast is amazing. the staff is super friendly and helpful. and did i mention the breakfast was amazing already?

  • Stayed: May 2018, travelled solo
    • Value
    • Location
    • Service
Thank Zibang X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerymoser3818, Manager at Mountain Hostel Grindelwald, responded to this reviewResponded 8 June 2018

Dear Zibang,

Thank you for the great rating of our hotel! We are glad that you have enjoyed your stay and hope to see you again soon.

Best regards, Gery

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

+
Bed quality
Clean place
Ski lockers with camera
Free parking place
Good breakfast
Chance to get a room alone instead of shared room.
Room locker
Close to train station and ski-lifts
Water point in room

-
-Very very noisy without staff moderation. Probably a mentally disable school of almost 25 people made a lot a lot of noise, their teacher or hostel staff didn’t make anything. We can understand as they were probably not aware of noise they made, or not. Do NOT forget your earplug !
- kitchen is outdoor and poorly equipped (no fridge, no fork, no plate, nothing to clean your stuff), one microwave. That’s one of the main criteria for an hostel, that’s a cheap area of improvement to propose a suitable shard kitchen.
-no more water into outdoor hot bath (probably due to low season)
- check your ski pass prepared by hostel. They told us we had full area skipass. We spent 2,5 hours to get to lauterbrunnen and skipass was the wrong one. Half a day lost in transport, but they charged us the right price.


Stayed: March 2018, travelled as a couple
Thank Ben A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerymoser3818, Manager at Mountain Hostel Grindelwald, responded to this reviewResponded 8 June 2018

hi Ben
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
in winter...
our outside kitchen is only for emergencies, at temperatures of 0-25 degrees.
therefore no water, no fridge, etc. everything visible on our website
Ski pass prices are for our ski area, in the neighbor valley there is a surcharge.

Sincerely Gery

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Reviewed 24 February 2018

Just spent a week-end there with a group of friends and colleagues and it was exactly what we were looking for: clean and comfortable dorm rooms for 4 to 6 people, simple breakfast, warm showers, ideal location and good public transport to go to the village center, friendly staff.
Will be back for sure.

  • Stayed: February 2018, travelled with friends
    • Value
    • Sleep Quality
Thank J-A D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerymoser3818, Manager at Mountain Hostel Grindelwald, responded to this reviewResponded 8 June 2018

Dear J-A-D,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely, Gery

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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