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“Wonderful location and spectacular place”
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Very good
11 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 1 Bathroom, Sleeps 8
Pisa, Province of Pisa, Tuscany

Reviews from our community

Very good - based on 11 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Italian first
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English first
English first
French first
Italian first
Any
English first
Derbyshir...
Tiptree, United Kingdom
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Feel ripped off!!”
Reviewed 1 August 2016 for a stay in July 2016

We booked this apartment as it had 3 bedrooms with the idea that we could choose the quietest bedrooms, as we knew apartment was next door to a busy restaurant and in a popular Piazza where people gathered late into the night. On arrival we found that only two beds had been made up?. We paid the full price of 838 euros for a 4 night stay at the apartment that slept 6 and it was never suggested that we get a discount as there is only 2 of us. Why the owner thinks she can decide for us which beds we slept in is beyond my comprehension and a blooming cheek. There was only towels enough for 2 left on the beds, when we could have done with some fresh ones during our stay and had certainly paid the price for that too. As it happens we were kept awake into the early hours on the first night and had to remake one of the other beds in a quieter room at 3 a.m. As a suggestion to any couple booking this apartment is to say there is 6 of you.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Aug 2016
Dear Malcom, i'm really very surprised to read your review. Unfortuately i was not present at your check in but i sent you many messages (before your arrival and immediately after check-in) to make sure that everything was ok. You never told me, during the first 2 days, that you needed more towels or sheets. I would like to point out that it is not true that you payed for 6 . You payed for 2 in an apt that can sleep 6 . Price for 6 is different as an additional price is requested for any person. However, that was not the problem as i prepared beds for 3 (1 double bed and 1 single bed in a different room) and i would definitely provided more sheets and towels if you have asked me. During the morning of your third day of holiday i came in the apt and you told me about the problem of sheets. I offered you possibility to give you more towels and made up more beds and you told me there was no need! I woul like to remember you that you have also complained about my messages, messages with which I offered my availability for any need. Is the first time that my structure receives a review so poor (at the moment i have more than 60 reviews in different web sites with max rating) and i'm sure that even you could spend a more comfortable stay simply using "COMMUNICATION".
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tanis P
Cloverdale, British Columbia
Level 2 Contributor
7 reviews
4 hotel reviews
“Wonderful location and spectacular place”
Reviewed 23 April 2016 for a stay in April 2016

Set in an 18th century historical building, this apartment has it all. Location is absolutely perfect. The owner was extremely helpful. The apartment was spotless and very tastefully decorated. Beds were the best we had in Italy. Located a 3 minute walk to the square. Steps from fabulous dining and a quick 5 minutes to the leaning tower. We felt safe and secure.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2016 for a stay in January 2016
1
person found this review helpful

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Liverpool, United Kingdom
Reviewed 17 October 2015 for a stay in October 2015
2
people found this review helpful

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
19 Oct 2015
Excellent guests . I'm really happy that you have shared and enjoyed the atmosphere of the home with great sensibility. With great joy i thank you and i look forward to seeing you again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Gouttière...
1 review
Reviewed 19 May 2018 for a stay in May 2018
Google Translation

Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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