Great location and goof price, but an odd set-up. I had to quickly book a room for a short night in Florence, arriving late and leaving first thing in the morning. After a couple of quite complicated (and very colourful) emails I received the instructions for getting into my room - there are no staff in the hotel in the evening. As a result, I didn't see a single member of staff during my visit, but the room was comfortable and ready for me when I arrived. Would probably be a good location for visiting the city properly.