Stefano met us and did a great job of showing us around the apartment, how to use the elevator, use the keys, etc...He also gave us a lot of good information on where to go and some restaurant recommendations. The apartment overall was very nice - it was obvious that they took great pride in making the apartment clean and comfortable for guests. It was the perfect size for my mom and I. The views outside of the bedroom were fantastic! The location was excellent - we walked to everything easily and the market next door was a great bonus! The only negative is that the balcony overlooks the other apartments in the building and doesn't have a view but the views from the bedroom windows definitely make up for that! Thanks for a great stay!