While in Florence for the day, we shopped for leather goods. The employees of the shops we went into treated us with politeness and friendliness, with the exception of one - LGL Leather. This is hands-down the worst customer service any of us had ever received. It is obvious they couldn't care less about their customers. We witnessed an Asian family being escorted (thrown) out as we entered. And it took all of 5 minutes of browsing for us to be asked to leave. Unbelievable!! Do yourself a favour and avoid this place, your blood pressure will thank you.
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