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All reviews train station great location quiet street within walking distance pastries would stay here again central market major attractions shower head room was spacious stayed here for nights duomo trattoria cheese sights luggage cappuccino
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Reviewed 24 June 2018 via mobile

Fabulous old world charm and location. 6-8 minute walk from the train station. Located on a quaint volcanic cobblestone street near restaurants and tour group pickup location. Room was perfect! There is no patio or terrazza which is the only reason I didn't give it 5 stars. We truly felt like we were in Italy of old while staying here.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank Karen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this reviewResponded 25 June 2018

Dear Karen M,

thank you so much for your kind review, we would like to inform you that we have just one double superior room with terrace. It's very requested. We’re so happy to see that you enjoyed your stay with us!

We hope to have you back as our welcome guest.

Best Regards
Hotel Porta Faenza *** - Florence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018

This hotel was our favorite of our trip. It is a short 5 minute walk from the train station and Duomo Basilica. There are a lot of nice restaurants down the street. The rooms are nice, clean, and spacious. The beds could be a bit softer. Other than that, no complaints.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank maxslackerman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 15 November 2022

Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!!
We really hope to see you again in Florence!!

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Reviewed 18 June 2018 via mobile

We stayed at Hotel Porta Faenza in June 2018. The hotel is nicely located close to the main train station as well as a short walk through to the Duomo. The staff were welcoming and english speaking not a problem. The breakfast was very generous buffet style. Room basic but clean and quiet with good bathroom. Would stay there again.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank basqueAuckland_NZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this reviewResponded 19 June 2018

Dear basqueAuckland_NZ,

thank you very much for your kind feedback,
it is a pleasure for us to know that you enjoyed your stay with us!!

Best Regards
Hotel Porta Faenza *** - Florence

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Reviewed 15 June 2018

The hotel is great. I travelled with my adult daughters and parents. The location is convenient and the staff was very friendly and helpful. The breakfast was very good with lots of options. I would recommend staying here.

Date of stay: June 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Culture766903
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this reviewResponded 20 June 2018

Dear Sirs,

Thank you so much for your review. Your feedback about our services is very important for us.

We really hope to can accomodate you again in our hotel in the future.

Best Regards
Hotel Porta Faenza *** - Florence

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Reviewed 11 June 2018 via mobile

Breakfast was good especially the bacon. Room is reasonably size and clean However the in-house wifi was almost non existent. The plus point is that it is near eateries and tourist attraction. Another plus point is the cheap laundry service; 10 euros per kg. Yes, they do not charge by piece!

Date of stay: June 2018
Trip type: Travelled with family
Thank 334tanc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelPortaFaenza, Responsabile reception at Porta Faenza, responded to this reviewResponded 12 June 2018

Dear Tan C,

thank you for your rate! We are sorry that you did find the wi-fi signal poor,
sometimes can depends from the own device, because we have the fast connection available in all the hotel.

We are at your disposal the next time you decide to stay in Florence!

Best Regards
Hotel Porta Faenza *** - Florence

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